Porsche Connect Store OTA activation of services

[Novemberwhisky]

I’ve ordered through Porsche Connect a 3 month trial of Innodrive and some sort of enhanced keyless access. That was 3 days ago and just shows ’we are working on your order’ in the app.

any experiences of how long theses things take to install/activate?

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[Tucson_Jim]

Depends on whether the software is held up in Emden waiting on a ship.?

 

[Novemberwhisky]

 

[Jonathan S.]

I suspect that this is highly region-specific, but ... when I ordered PID and ALK, both were installed within about 10-20 minutes.
(I doubt that I'll keep PID beyond the free three-month trial, since even in theory doesn't seem all that useful in the U.S. where the ACC is set on speed limit enforcement tolerance such that having the car slow down on curves etc doesn't make any sense. But ALK seems fine in case you drift too much during a moment of inattention.)

 

[Novemberwhisky]

Indeed, i have a long road trip next week so might be useful but i don’t think its something that’s going to justify the subscription for me.

 

[Murph7355]

...But ALK seems fine in case you drift too much during a moment of inattention.)

In my currently limited experience of it, I found this the least useful safety feature (as implemented by Porsche).

If this is where their autonomous driving is headed, I'd do a better job of driving after 10 pints of beer ?

(I've only tried it twice on a motorway, and tended to treat the white lines like kids do those bumpers down a lane at a bowling alley).

 

[Jonathan S.]

I would not rely on it (in the way that I rely on ACC). But as an emergency intervention measure it seems okay.

 

[Sace]

My experience is rather bad. When I just got the car I ordered the ALK option trial. Nothing happened for a few days. At that point I was contacted by the dealer to follow up on my purchase. I mentioned it and they created a ticket with Porsche. The day after the feature activated.

Last month I tried again with InnoDrive. Nothing happened. After a week I contacted the dealer that then again created a ticket with Porsche. This time nothing happened and they can't give me any update on progress. Been waiting 5 weeks now, 4 after the Porsche ticket was created.

Another fun thing: The ALK trial period was supposed to run out a month ago but the car still has the feature. They clearly don't have a working system to handle these features.

 

[Hirschaj]

Another fun thing: The ALK trial period was supposed to run out a month ago but the car still has the feature. They clearly don't have a working system to handle these features.

Others have reported this bug which works in the car owner’s favor. Unfortunately for me, when the free trial ended so too did my access to ALK. I like the feature for long, boring highway drives but I don’t make enough of them to justify the cost. I’ll pay for one month at a time as needed.

 

[Sace]

Others have reported this bug which works in the car owner’s favor. Unfortunately for me, when the free trial ended so too did my access to ALK. I like the feature for long, boring highway drives but I don’t make enough of them to justify the cost. I’ll pay for one month at a time as needed.

I agree. I would love to be able to buy it for a month at a time but with the reliability (or lack thereof) of the OTA features I can't count on it actually being active when I need it.

 

[Novemberwhisky]

There’s the rub Sac. Some features i will only subscribe to ad hoc.still waiting for Innodrive after 2 weeks, they say theres a technical issue ?‍ if I’m going on a long trip and want to subscribe to some features it is too unpredictable when they will become active.

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