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4s Taycan crash and repair - longest repair story ever with photos

FlyingPoint

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It looks misaligned to me. If the passenger side of the frunk lid is pulled closer to the windshield, that should do the trick with offsetting lowering of the driver side. Think of it rotating on the emblem. The left facing arrow comes up 1mm or 2mm and the left comes down to offset. It should be fine because the center of the frunk fits nicely.
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rockye

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It looks misaligned to me. If the passenger side of the frunk lid is pulled closer to the windshield, that should do the trick with offsetting lowering of the driver side. Think of it rotating on the emblem. The left facing arrow comes up 1mm or 2mm and the left comes down to offset. It should be fine because the center of the frunk fits nicely.
If it's possible for you, can you show me where you can align these with a picture?
 

chun

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It looks like the hood is bent, and instead of replacing as they normally would, they kept it as is or tried bending it in shape.

The hood cannot have a gap over the bumper, as it creates signifiant wind noise. It's actually supposed to sit a bit below the bumper so air doesn't make it in the gap.

It's the gap marked as 4.

The gap marked as 1 is an easy fix, so the fact that they aren't fixing it would imply that something else is bent somewhere...

Gap for 2 and 3 is normal.
 
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rockye

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It looks like the hood is bent, and instead of replacing as they normally would, they kept it as is or tried bending it in shape.

The hood cannot have a gap over the bumper, as it creates signifiant wind noise. It's actually supposed to sit a bit below the bumper so air doesn't make it in the gap.

It's the gap marked as 4.

The gap marked as 1 is an easy fix, so the fact that they aren't fixing it would imply that something else is bent somewhere...

Gap for 2 and 3 is normal.
This was after the 3rd repair, after the 4th one it's the last picture I will attach it again. And it's the height that makes the difference and the strange part is - the left side thingy that you can twist is on the highest setting, yet the trunk sits lower on the left, and on the right side the thing you can twist is on the lowest setting, yet it sits higher than the front bumper and the right fender. The gap when you look the car from above looks normal, but that's the gap - the second you start moving backwards from the car, you can see that the height is fucked up.

Porsche Taycan 4s Taycan crash and repair - longest repair story ever with photos SCR-20260316-ngxu
 
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rockye

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The latest update, my Porsche Center is going to provide video evidence that the car was with a bad front hood before the accident, with video material from when they were switching the tires, last year when the car was in full warranty, now it only has Porsche approved. I am at a loss for words, my car has had factory installed protective foil everywhere, and the car has had 0 accidents prior to this one.

It looks like now they are trying to shift the blame on me, I still haven't seen the videos, but I have access to the photos from the insurance company and you can clearly see that my front hood is not lifted on the right side and sits below the front bumper like it's supposed to do.

I am really thinking about escalating this issue to Porsche Germany.
 

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That’s exactly what you should do, contact the Porsche factory in Germany. Not because the repair is difficult but because the dealer is clearly not at the level where Porsche AG wants them to be.
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