chrisk
Well-Known Member
- Joined
- Dec 3, 2020
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- Location
- California
- Vehicles
- 2020 Taycan 4S
it that confirmed or just a rumor?New software for MY2020 in 2-4 weeks...
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it that confirmed or just a rumor?New software for MY2020 in 2-4 weeks...
I am curious as to why you’re saying it’s only for the 2020. Is this to catch the software up to the 2021, because I was unaware, other than the few changes to the optional services, that there was any real difference.Confirmed from Porsche AG
The software is a catch up for MY2020 it’s the OTA Module software, 12V problems and more. I was told it’s a major upgrade.I am curious as to why you’re saying it’s only for the 2020. Is this to catch the software up to the 2021, because I was unaware, other than the few changes to the optional services, that there was any real difference.
Has anything been said about getting Internet to the cars?
So you’re saying that the 2021 cars already have this software?c
The software is a catch up for MY2020 it’s the OTA Module software, 12V problems and more. I was told it’s a major upgrade.
2021 has the new software for the OTA module. This includes a bug fix that prevents the OTA module from self-corrupting its memory. Details in this TSB https://static.nhtsa.gov/odi/tsbs/2020/MC-10183505-0001.pdfSo you’re saying that the 2021 cars already have this software?
In the USA if they cannot fix the car within 3 attempts within a reasonable time period they refund the price of the car- helps to have a good attorney to assist but we have strong lemon laws. I have learned to get Porsche to act fast you have to email the top executives in Germany.. I know of 2 cases with my car dealer where they are refunding the full purchase price of the car to the buyers because of problems with the PCM. Two months without the car is nuts- demand your $ back! and email Germany.Hi Guys, same issues over here.
My car is since 22/12 at the dealer fore several issues:
- smartphone application blocked on 3/11
- PVTS+ problems
- electronic bug noises every 10 sec in the mid -console
they changed a lot of parts: 2 OTA modules, driver cards, broken wires.... still no solution. Almost 2 months without my own car.
I filed a complaint with the importer, curious how serious they take it...
If anybody get this new version, could they be so kind and post version numbers pic from the car? Need the fire power to go to my dealer as for the update...New software for MY2020 in 2-4 weeks...
fwiw: I believe that lemon laws vary but the state you reside inIn the USA if they cannot fix the car within 3 attempts within a reasonable time period they refund the price of the car- helps to have a good attorney to assist but we have strong lemon laws. I have learned to get Porsche to act fast you have to email the top executives in Germany.. I know of 2 cases with my car dealer where they are refunding the full purchase price of the car to the buyers because of problems with the PCM. Two months without the car is nuts- demand your $ back! and email Germany.
My car is in the shop for one week now, no news yet. I would imagine they update the software if this is not vaporware - will report when I get the car back. Incidentally, I am now on day 22 out of 30 required for lemon law. I love the car, but seriously consider ditching it.If anybody get this new version, could they be so kind and post version numbers pic from the car? Need the fire power to go to my dealer as for the update...
Sorry to hear that. I had hardly any issues so far, other than the software and the broken connect.My car is in the shop for one week now, no news yet. I would imagine they update the software if this is not vaporware - will report when I get the car back. Incidentally, I am now on day 22 out of 30 required for lemon law. I love the car, but seriously consider ditching it.
Looks like your OTA module has to be replaced. Mine will be replaced next week for the second time. It is a known issue.My Taycan Turbo (MY 2020) stopped communicating with the Connect App on the 10th January completely out of the blue and hasn't worked since, (nor has it via the Connect web site) spoken to my local dealer in the UK, no idea why that would be, spoke to Porsche UK, who tried and agreed it wasn't me being stupid. (esp. since I've had Connect on at least two of previous 911's)
They raised a "JIRA"? ticket with Porsche Germany nearly a month ago, nothing back at all.... I'm lucky enough to have had seven 911's and now this Turbo; car is fantastic but electronics not as good as the watch on my bloody wrist.
As for Customer Service in the UK, don't get me going... after all I've probably only spent close on £850,000 with Porsche UK over past 15 years who am I to think I'm important?!
Read this how my dealer fixed the problem. It may not be the OTA module but the control module. On you display does it show LTE? if not its the control module . BTW Porsche announced they are partnering with Microsoft to develop software for auto pilot. Porsche has the worst software support in house- clueless regarding issues- Per my Dealer. (Posts today state new connect update not working for iphones)My Taycan Turbo (MY 2020) stopped communicating with the Connect App on the 10th January completely out of the blue and hasn't worked since, (nor has it via the Connect web site) spoken to my local dealer in the UK, no idea why that would be, spoke to Porsche UK, who tried and agreed it wasn't me being stupid. (esp. since I've had Connect on at least two of previous 911's)
They raised a "JIRA"? ticket with Porsche Germany nearly a month ago, nothing back at all.... I'm lucky enough to have had seven 911's and now this Turbo; car is fantastic but electronics not as good as the watch on my bloody wrist.
As for Customer Service in the UK, don't get me going... after all I've probably only spent close on £850,000 with Porsche UK over past 15 years who am I to think I'm important?!