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Did you get to bottom of this? I am experiencing similar things - and was wondering what you are being told about it.

I am pleased to report Germany fixed the issue and I can now connect /login to the PCM in the car!

I contacted Porsche support again today ....and finally got an admission that there is an issue with the Taycan's connecting and that they have no resolution yet....... This is the first time they admitted the issue is fairly widespread and they are not sure when it will be fixed. I am...

Guys - I took delivery of my Taycan last week and I cannot connect the car to my Porsche ID. I put in my login id and password but the login button is greyed out. Nobody knows what to do ...called Porsche help line multiple times .... anyone else having this issue