That car most probably has been demo vehicle. Many car seats look the same or worse after 10 days of motorshow event for example... And hundreds of visitors...
I was also surprised how good the I-Pace was. Fast even in the upper range, agile enough, even the sound was pleasant...
Only downside were the brakes - strange and awful, imv!
To be fair that 500km range was for the Mission E as a concept. Turbo and Turbo S are the top dogs, but just firstly released.
4S is already at 450km and I'm sure that other models will come with 500ish km. range. No lie for me here...