bblankenship78
Member
- Thread starter
- #1
I received this from my dealer this morning via email regarding my car:
What is the technical background for this situation? The root cause of the problem stems from a Plug & Charge certificate stored on the AC On-board charger. There is no technical solution to retrofit the required certificate onto the 19.2 kW charger for MY21 vehicles.
What is the technical background for this situation? The root cause of the problem stems from a Plug & Charge certificate stored on the AC On-board charger. There is no technical solution to retrofit the required certificate onto the 19.2 kW charger for MY21 vehicles.
- · What will Porsche do about this problem?
- o Effective immediately, we will hide the option on ICC until the issue is resolved (currently expected beginning MY22)
- o Within the next two weeks, we will hide the option on DCC in order to allow for changes to be made
- o Customer Experience is working on a goodwill approach for delivered, produced, and unchangeable KF vehicles and will provide an update in the next days.
- · What do you need to do?
- o Please inform all your affected customers about this update and adjust any changeable KF and LF orders immediately.
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