Hi any update on plug and charge. I called my dealer about this update yesterday and they had no idea what i was talking about (other than to say i needed the wmg4 update).
it is good to hear that it is getting fixed for you, the shame is that YOU had to alert them to the fix and that they weren't proactive.
Excellent. I'm hopeful for my upcoming service appointment on the 29th.
I mentioned bulletin #2120. They said they will need to work with Porsche to get the software update and asked me to bring documentation of my charging issues (I have a spreadsheet similar to OP's). That's all I've got at the moment.
On the Porsche Taycan Facebook group it was mentioned that there is a known and completely separate issue right now with EA Signet chargers that limits their max rate (see attached). I experienced the same low rate (130kW max) with 350s in Walterboro and Charleston after the fix. I got 265kW at the same Walterboro charger earlier this year.
as long as the car charges I am less concerned about the difference between a 120kw charge and a 240kw charge. yes I grasp that slower isn't better but up until now it was a crapshoot if I was going to get a charge at all. waltersboro was one of my worst charging experiences because of the lack of alternatives in that area.
I agree with this 100%. 10-15 min is no big deal. Being stranded is the problem. Sustained 130kW is nothing to sneeze at.
To be fair to my dealer, I proactively offered to bring my documentation and they did ask me to do so. That said, I have many other valid criticisms related to dealer, PCNA, and EA communication, expectation setting, problem resolution, and finger-pointing on this and other issues.
Thank you for this. However, it's a bit confusing to me as the EA chargers I've used claim they are supplying what the vehicle is requesting (at least I have not noticed a difference in values). Even the times I was only getting 30kW at ~60% SoC and 7kW (yes, seven) at ~20% SoC. All of the EA chargers I use regularly are Signet.
Fair, and I agree, to a point. We simply aren't getting what has been advertised. Given VAG's relationship with EA and that our "free" charging is limited to 30 minute sessions, 200+ kW at <50% SoC does make a difference in both time spent and convenience (e.g. disconnecting and reconnecting at the 30 minute mark). But better than being stranded, true. Goes to show how low the bar is right now.
the issue was as reported by another owner was that a subset of the EA chargers were cycling at a rate that was not allowing the cars to sync for a charge. the "secret" update apparently addresses these issues.
Are you referring to a “secret” update other than the one associated with bulletin #2120?
