fmessori
Member
- First Name
- Franco
- Joined
- Jul 21, 2021
- Threads
- 2
- Messages
- 10
- Reaction score
- 37
- Location
- MODENA
- Vehicles
- Taycan Cross Tourism
- Thread starter
- #1
Yes....
On last week, my Taycan stopped charging the battery with "Charging is not possible at this time" red message in the console.
Luckily, batteries were at 90%, so I drove on Monday last week to Porsche dealer and ….I left my car there with multiple failures at electrical and mechanical levels….yes mechanical because it seems of the mechanical cooling system got broken as well.
Porsche Europe sent an engineer over to check the problems and see what the problem is.
In any case, my Tycan is still there and no fixing has been done until now waiting to understand the root cause…
The only good part of this sad story is Porsche Modena gave me a brand new Panamera as courtesy car waiting to have my Taycan fixed and back.
Therefore, very sad and upset story but good customer service to mitigate the inconvenient
On last week, my Taycan stopped charging the battery with "Charging is not possible at this time" red message in the console.
Luckily, batteries were at 90%, so I drove on Monday last week to Porsche dealer and ….I left my car there with multiple failures at electrical and mechanical levels….yes mechanical because it seems of the mechanical cooling system got broken as well.
Porsche Europe sent an engineer over to check the problems and see what the problem is.
In any case, my Tycan is still there and no fixing has been done until now waiting to understand the root cause…
The only good part of this sad story is Porsche Modena gave me a brand new Panamera as courtesy car waiting to have my Taycan fixed and back.
Therefore, very sad and upset story but good customer service to mitigate the inconvenient
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