Apple Music icon missing

william_j_p

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I just picked up my new car yesterday. I signed up for Apple Music today and linked the account in Porsche Connect. I don't see the Apple Music icon on the Media screen in the car though. Is there something else that needs to be done in the PCM to get the Apple Music app working? I've already tried restarting the car 3-4 times. Thanks.





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robborover

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I just picked up my new car yesterday. I signed up for Apple Music today and linked the account in Porsche Connect. I don't see the Apple Music icon on the Media screen in the car though. Is there something else that needs to be done in the PCM to get the Apple Music app working? I've already tried restarting the car 3-4 times. Thanks.
Have you been able to access Carplay? I believe thats how accessed ( could be wrong though )
 

SwissTaycan

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It took a day (overnight) to show up for me. That being said it also disappears and reappears, but I think that has something to do with me being in an underground parking spot...
 
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william_j_p

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I have an Android phone so no Carplay. I thought there was a built in Apple Music app that could be used without Carplay though.
 

Scandinavian

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I just picked up my new car yesterday. I signed up for Apple Music today and linked the account in Porsche Connect. I don't see the Apple Music icon on the Media screen in the car though. Is there something else that needs to be done in the PCM to get the Apple Music app working? I've already tried restarting the car 3-4 times. Thanks.
You ned to have logged in to your Porsche ID from the car as well. And the icon seems to nay show up once you have cellular coverage. Have you checked that you have LTE signal? Also check MyPorsche to see the services you have available in your account.
It should look similar to this.

D0EBE337-1217-4B3C-9E58-5A5DE243E235.png
 
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william_j_p

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You ned to have logged in to your Porsche ID from the car as well. And the icon seems to nay show up once you have cellular coverage. Have you checked that you have LTE signal? Also check MyPorsche to see the services you have available in your account.
It should look similar to this.

D0EBE337-1217-4B3C-9E58-5A5DE243E235.png
I logged into PCM at the dealership when I picked up the car. It shows my name on the PCM screen so I'm definitely logged in.
I also see that Apple Music box in Services.
I have an LTE icon on the right side of the display. I thought that could be the issue so I tried outside my garage also where the reception might be stronger.
I'll try checking again tomorrow. I just wanted to make sure there was nothing obvious that I was missing but it seems to just be buggy/inconsistent software.
 

Kingske

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It took a day (overnight) to show up for me. That being said it also disappears and reappears, but I think that has something to do with me being in an underground parking spot...
Same here...
 

Kenz888

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The Apple music icon will show up after you have cellular coverage. I know this is annoying as sometimes it took 30mins+ for it to show up in my 4S.
 
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william_j_p

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Apple Music is working now, I'll update this thread if anyone else has a similar issue.

When I turned the car on this morning there was still no Apple Music icon. However, I saw there were several Infotainment updates available that had a timestamp of around 8am. I installed these updates and the Apple Music icon appeared in Media immediately.

I also turned on the option to install infotainment updates automatically since this doesn't seem to be the default.
 

rs38

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seems that Taycan PCM has several reconnect issues after weak or no LTE parking. Apple Music, personal account settings, nav settings etc.
 

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