Mike in CA

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It appears that Porsche has begun the process of replacing battery modules that we first heard about a few months back.

I took my 2021 4S to the dealership yesterday to have the heater recall done and when I got a call from them this afternoon I was expecting to hear that it was ready to be picked up. Instead, my service advisor told me that they have just received notice that Porsche now has the parts to begin replacing the suspect battery modules. Apparently, the battery pack or whatever portions of it are affected by the recall will be removed from the car and shipped to Porsche to be rebuilt. She didn't say where the rebuild was going to occur, but it will be done by factory technicians and the entire process will take about a month. I figured this will have to get done eventually, so I told her to go ahead. At least the remainder of my car will be kept inside the service facility and not outside on the back lot somewhere.

It's funny because I also had a 2014 GT3 which, along with a bunch of other early 2014 GT3's, was subject to an engine recall right after delivery and it was shipped off whole to SoCal for a complete engine replacement. It sounds like Porsche is doing something similar with the battery modules; having factory techs do the work at a centralized location rather than at individual dealerships. Anyway, in some ways, history is repeating itself for me.
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Tucson_Jim

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Interesting, Mike. I got my heater recall a month ago, made an appointment for today and got a call last night from the tech. Told me they didn’t have the part and Porsche had a company-wide “out of stock” situation.
 
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Mike in CA

Mike in CA

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Interesting, Mike. I got my heater recall a month ago, made an appointment for today and got a call last night from the tech. Told me they didn’t have the part and Porsche had a company-wide “out of stock” situation.
Well Jim, hopefully they didn't drop my car off the lift and are just playing for time to get it repaired! :eek:

Seriously, from what my advisor said it sounds like this was the first car from their dealership to have this recall started. Apparently, they were notified just today of parts availability and the service manager wanted to jump on it post haste. My advisor said she would keep me up to date with progress, so I'll post here if I find out anything new.
 

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Interesting, Mike. I got my heater recall a month ago, made an appointment for today and got a call last night from the tech. Told me they didn’t have the part and Porsche had a company-wide “out of stock” situation.
Interesting, Jim. I got notified about the heater replacement six weeks ago. My 2022 RWD is going in for 20,000 mile service this Saturday, and this morning my service advisor at Porsche Chandler emailed to say Porsche changed the steps from programming the heater to also include replacement of the passenger heater. I have requested the part be ordered for your appointment, so we'll be prepared to address it during your visit. I wonder if the requested part will be there on Saturday...

Edit: it was!
 
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exilen94

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Good to know. Is the only way to find out if the car is affected with this replacement, is to send it on service? I have a Taycan 4S 2020
 

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Great another month without the car. How this is acceptable by Porsche is beyond me. Just replace the part with a new one. Assuming this is the ARA4 recall.
 
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Tooney

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Seriously, from what my advisor said it sounds like this was the first car from their dealership to have this recall started. Apparently, they were notified just today of parts availability and the service manager wanted to jump on it post haste. My advisor said she would keep me up to date with progress, so I'll post here if I find out anything new.
Which specific Porsche recall campaign code applies to your car?
 


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I brought my 2020 4S in for some window work ( not always going up ) last week. I mentioned ARA4 recall that my car is eligible for but the dealer said they didn't have the work instructions yet....I did receive the letter telling me my car was covered by the ARA4 recall which was one of the reasons I brought it in for service.
 
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TaycanNJ

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I have the same issue with the windows. Please let me know what the outcome was. Thanks!

I brought my 2020 4S in for some window work ( not always going up ) last week. I mentioned ARA4 recall that my car is eligible for but the dealer said they didn't have the work instructions yet....
 

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Just called my dealer today and they aren’t showing anything yet for the ARA4 recall
 

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I brought my 2020 4S in for some window work ( not always going up ) last week. I mentioned ARA4 recall that my car is eligible for but the dealer said they didn't have the work instructions yet....
Did they fix your window? If so, how?
I have the same issue but they keep saying that they can’t replicate the problem even with video proof.
 

hifi239

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I mentioned ARA4 recall that my car is eligible
By "eligible" do you mean you were notified there is a problem with a module and that you should not charge over 80%? Or just that your car is in the date range for the general recall?
 
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Mike in CA

Mike in CA

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Which specific Porsche recall campaign code applies to your car?
My understanding is that it is for recall APB5. Attached is the only correspondence I have received from Porsche about this issue and it arrived at the same time as another notice regarding the 240V NEMA power cable for the mobile charger. The date on the notice below is January 22, 2023 but I could have sworn it hasn't been that long since I got it. I do have a call in to my advisor to confirm the campaign code.

Edit: Confirmed that the recall code is APB5.

Porsche Taycan Battery Module Replacement Begins recall taycan 1
 
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Uknown

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I have the same issue with the windows. Please let me know what the outcome was. Thanks!
I am facing something similar, when they tested they were fine. Let me know how the window issue turns out
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