Burmester Delay

KConway

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My car was delivered to my local dealer 2 weeks ago but was told it’s waiting on a “chip” for the Burmester. I find it hard to believe it’s waiting for a component but perhaps the whole amplifier?
Anyway, what is the typical wait time for an amplifier? My SA just blows me off with “I will call you immediately when we get it”. Should/could they get an ETA from Porsche or is that not possible?
How many out there are presently waiting on a Burmester amp and how long you been waiting?

 

Cv009900

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I find it really hard to believe a car that was produced was sent to the dealer without a chip for the sound system. Why wouldn’t Porsche just keep it?
 

RingoDingo

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I find it really hard to believe a car that was produced was sent to the dealer without a chip for the sound system. Why wouldn’t Porsche just keep it?
We just picked up a new GLS 450 w/ Burmester that was also held at the dealer for 2 weeks for missing chips. Not exclusive to Porsche, it seems.
 

X88

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I find it really hard to believe a car that was produced was sent to the dealer without a chip for the sound system. Why wouldn’t Porsche just keep it?
Current manufacturing processes are optimized to minimize inventory of parts and of completed vehicles. If the missing component is one that can be installed by the dealer in a relatively straightforward way, then sending the "incomplete" car to the dealer would avoid congestion at the factory and/or dockside storage in Emden, reworking of truck fleet manifests, rescheduling vessels, or having vessels depart on schedule but with underutilized capacity.
 

X88

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My car was delivered to my local dealer 2 weeks ago but was told it’s waiting on a “chip” for the Burmester. I find it hard to believe it’s waiting for a component but perhaps the whole amplifier?
Anyway, what is the typical wait time for an amplifier? My SA just blows me off with “I will call you immediately when we get it”. Should/could they get an ETA from Porsche or is that not possible?
How many out there are presently waiting on a Burmester amp and how long you been waiting?
My GTS sedan was built 06/24 with a Burmester component missing, transported to and arrived at Emden 06/28, and is currently awaiting transatlantic transport to Houston. My SA informed me today they have received the missing component (he referred to it as "amp" and not "chip for amp") and will be installing it once it arrives at the dealership.
 


Kayone73

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I find it really hard to believe a car that was produced was sent to the dealer without a chip for the sound system. Why wouldn’t Porsche just keep it?
Simple because it backs up the whole factory assembly process to wait for a car to have a couple non essential components installed, nor do they have storage for all those 99% completed cars.

Mine was delivered without a couple minor components and they were retrofitted at the dealership later
 

JohnK

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Hey all,

First post here. I'm anxiously awaiting delivery of my '22 Turbo S. It arrived in Benicia a few weeks ago and, like many other cars, has been held waiting for the Burmester amp. The latest update from my dealer was that the part was expected last week and should be being installed soon. Fingers crossed!

As an aside, we opted to go for a 3 year lease on the car. We were chatting as we were signing the paperwork, and the sales rep said that we should place our order for the replacement car in the next 6 months or so, as current wait time is now up to 2+ years. :oops:
 


TaycanHero

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Hey all,

First post here. I'm anxiously awaiting delivery of my '22 Turbo S. It arrived in Benicia a few weeks ago and, like many other cars, has been held waiting for the Burmester amp. The latest update from my dealer was that the part was expected last week and should be being installed soon. Fingers crossed!

As an aside, we opted to go for a 3 year lease on the car. We were chatting as we were signing the paperwork, and the sales rep said that we should place our order for the replacement car in the next 6 months or so, as current wait time is now up to 2+ years. :oops:
Porsche sales in the US fell off a cliff in Q1 and based on where the (world) economy is going, I don't see that trend reversing, and nor does Porsche based on comments they released to the markets.

Your rep is simply trying to maintain demand. Sales psychology 101.
 

JohnK

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Latest update from my dealer is that the Burmester amp has been received and installed, and the car will be at the dealership tomorrow. It still needs the software update and will also get ceramic coated so will be ready for delivery some time next week.
 
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KConway

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Latest update from my dealer is that the Burmester amp has been received and installed, and the car will be at the dealership tomorrow. It still needs the software update and will also get ceramic coated so will be ready for delivery some time next week.
When did your dealer receive your car and/or how long did it take to get the amp?
 

JohnK

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When did your dealer receive your car and/or how long did it take to get the amp?
The car arrived at the port of Benicia on 6/27. From what I understand, the amp was received within the last day or so, and the car will be brought to the dealership tomorrow. It's not clear to me whether the amp will be installed at the dealership after it arrives there tomorrow, or whether the amp will be installed in Benicia prior to being brought to the dealership, but either way it sounds like I will have car + amp at dealership tomorrow. I will go by on Saturday to have my first look at it.
 

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Happy for you... killing me that my car still in Emden since 4/12 and others are getting the amp ahead of me.
 

JohnK

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Sorry to hear that. From what I understand, (and from what others have reported here) cars aren't being held at the factory or at Emden port simply for the Burmester amp shortage. Mine was briefly held at Emden for some other shortage before being put on the ship. Whatever it is that's holding yours up, I hope it gets resolved soon.
 

 
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