Cannot charge at Electrify America right now?! WTF

CATaycan21

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Porsche Taycan Cannot charge at Electrify America right now?! WTF 05F90D06-543F-4333-AC7E-720A6F92E322

This is what I get when I try to login to the Porsche site after being redirected by the Charging NA app. How long has this EA issue been going on? And yes I have a valid contract.
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carboard123

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05F90D06-543F-4333-AC7E-720A6F92E322.jpeg

This is what I get when I try to login to the Porsche site after being redirected by the Charging NA app. How long has this EA issue been going on? And yes I have a valid contract.
I am getting the exact same thing
 

abjr3939

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05F90D06-543F-4333-AC7E-720A6F92E322.jpeg

This is what I get when I try to login to the Porsche site after being redirected by the Charging NA app. How long has this EA issue been going on? And yes I have a valid contract.
Getting the same thing I called the 800 number was told it might because they are doing some app updates it working November 29th but not working November 30th
 


madeyong

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You should. There is an update for plug-n-charge capability. (2020MY)
you have any data on this - reference? citation? my service advisor says this is not true - Plug&Charger is not supported on MY’2020 Taycan’s and Porsche has no announced intentions to provide such support.

I would welcome any references or notes that I could use to obtain this functionality via an update for my MY’2020 Taycan Turbo.
+1. I would like to know this too. Where are you hearing that plug and charge works for MY2020? This press release from Porsche that describes the 2021 improvements that were made available as a software update to MY2020 models does not reference plug and charge.

https://newsroom.porsche.com/en/202...are-update-for-first-taycan-models-23911.html
 

submatrix

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Getting the same problem about not being able to log in to Charging NA app. I haven't used EA in months luckily, but decided to check when I saw this thread.
 

bj33813

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If there weren't so many with the same issue, I would suggest checking to be sure that the box for plug and charge was still checked in the Charging on-board app (charging/3 dots). @kort suggested that to a post of mine, and he was correct.
 


PorscheCH

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I don't think it's a US-only issue. And I'm not even sure it is strictly related to EA. Same story in Switzerland. Same idiotic login screen posted above here. "buy a contract bla bla" (even if you have one already ..)

2h ago I did a test using the RFID black Porsche charging card and I was able to charge at a random Volkswagen 50kw station

Maybe we should write a collective letter to complain to Peter Schäfer (?) in Germany, signed with names by those who wish to do so (I guess many here) for the unacceptable situation with all things digital al Porsche...
 
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TycanNewHampshire

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Plug'n'Charge is available now....it is the "wml2" update. I got mine installed after Nov 15th. and the plug'n'charge has worked 100% of the time since.
It is for the NHTSA recall date of 15 Oct 2021. recall title "re-programming 22kW high-voltage charger (OBC)"
 

daveo4EV

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Plug'n'Charge is available now....it is the "wml2" update. I got mine installed after Nov 15th. and the plug'n'charge has worked 100% of the time since.
It is for the NHTSA recall date of 15 Oct 2021. recall title "re-programming 22kW high-voltage charger (OBC)"
this still does _NOT_ apply to the 2020 Taycan’s since 19.2 kw/22 kw onboard charger was not an option for North American Taycan’s in that generation.

I still await any data that confirms Plug&Charge support for 2020 Taycan‘s in North America - so far we have a software update that addresses a _KNOWN_ limitation with 19.2 kW chargers in the 2021 and beyond model. Ok so your broken 2021 19.2 kW Taycan can be fixed - that doesn’t mean plug&charger works across the line.
 
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mod72346

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Received an acknowledgement of the issue by email. Whew! At least, THEY KNOW that it's broken!!

Thank you for the response. We are currently working on a resolution for the charging error received in the Porsche Connect app and apologize for your inconvenience at this time.

I will be sure to provide you with an update as more information becomes available. Please feel free to reply to this email with any additional questions or concerns.

Thank you for being a valued member of our Porsche family. Have a wonderful day!
 
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mod72346

mod72346

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Now logging in to Porsche Connect app fails (error 4_A_MBB).. this is such a disgrace!! There should be more press coverage of how poorly Porsche handles software ?

Porsche Taycan Cannot charge at Electrify America right now?! WTF Screenshot_20211201-101915_Connect
 

porsche_coyote

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Now logging in to Porsche Connect app fails (error 4_A_MBB).. this is such a disgrace!! There should be more press coverage of how poorly Porsche handles software ?

Screenshot_20211201-101915_Connect.png
Here's even more evidence of their disregard for good software (look closely at the icons):

Porsche Taycan Cannot charge at Electrify America right now?! WTF IMG_1405
 
 




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