kmcdonal
Well-Known Member
- Joined
- Dec 6, 2019
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- Location
- CO
- Vehicles
- Nissan 350Z, Subaru WRX
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- #1
Just got my 4S two days ago and am now running into a weird issue. I am wondering if anyone else has seen this.
I charged the car once and on the second time I went to charge it, I noticed that it was not charging. I then went to release the plug to try again, but I couldn't release the plug from the charging port. The button that unlocks the plug is not lit and the plug is locked into place. I have tried locking and unlocking the car, powering the car on and off, cycling off the charger and a few other things, but the plug remains stuck in place. I even tried the manual release but that didn't work and I think I now have broken the manual release.
Anyone else dealt with this? I feel like I recall someone mentioning something similar.
The dealer and Porsche customer service are trying to figure out what to do. They wanted me to have the car towed to the dealership, but the problem is that I am not sure I can even get out of the garage. It is a really tight squeeze getting into my garage normally. With the manual charging door open and the plug sticking out, it feels like a recipe for damaging a two-day old car.
Note in the picture how the button is unlit. My understanding is that it should be white or green.
I charged the car once and on the second time I went to charge it, I noticed that it was not charging. I then went to release the plug to try again, but I couldn't release the plug from the charging port. The button that unlocks the plug is not lit and the plug is locked into place. I have tried locking and unlocking the car, powering the car on and off, cycling off the charger and a few other things, but the plug remains stuck in place. I even tried the manual release but that didn't work and I think I now have broken the manual release.
Anyone else dealt with this? I feel like I recall someone mentioning something similar.
The dealer and Porsche customer service are trying to figure out what to do. They wanted me to have the car towed to the dealership, but the problem is that I am not sure I can even get out of the garage. It is a really tight squeeze getting into my garage normally. With the manual charging door open and the plug sticking out, it feels like a recipe for damaging a two-day old car.
Note in the picture how the button is unlit. My understanding is that it should be white or green.
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