Cross Turismo 4S ... my thoughts after 1000 km

Bill4444

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I took delivery of my new MY22 CT4S on october 22nd.

The car is just incredible and so fast that I can't imagine what the TT and TTS feel like.
I come from a Macan Turbo that feels so outdated and slow in comparison.
This car is definetely worth the wait !

... except that it broke down on me after 1000 km or 2 weeks of ownership. I had it towed because it would not charge at any charging stations. The dealer, who has had the car for 2 weeks now, could not get it to charge either. They order a first part but it did not solve it. Finally they figured out that it was the converter that needed to be changed. Today they informed that the part will not be available until mid january meaning that I won't get it until another 2 months.

To make a story short, I waited 7 months for the delivery, drove 2 weeks, and will wait another 2-3 months before getting it back.

Good job Porsche !

C22F9E61-D065-4F59-B2C0-CF89B678CA2F.jpeg

 

W1NGE

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I took delivery of my new MY22 CT4S on october 22nd.

The car is just incredible and so fast that I can't imagine what the TT and TTS feel like.
I come from a Macan Turbo that feels so outdated and slow in comparison.
This car is definetely worth the wait !

... except that it broke down on me after 1000 km or 2 weeks of ownership. I had it towed because it would not charge at any charging stations. The dealer, who has had the car for 2 weeks now, could not get it to charge either. They order a first part but it did not solve it. Finally they figured out that it was the converter that needed to be changed. Today they informed that the part will not be available until mid january meaning that I won't get it until another 2 months.

To make a story short, I waited 7 months for the delivery, drove 2 weeks, and will wait another 2-3 months before getting it back.

Good job Porsche !
That is just a complete nightmare not to mention an unmitigated disappointing experience.

I would look for some goodwill from Porsche (not the dealer) to compensate for this.

Glad you're enjoying the car (when you can) but for me this would not make up for the hassle. I went through a certain amount of pain in the early weeks of ownership but not to the same extent you have.
 
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Bill4444

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That is just a complete nightmare not to mention an unmitigated disappointing experience.

I would look for some goodwill from Porsche (not the dealer) to compensate for this.

Glad you're enjoying the car (when you can) but for me this would not make up for the hassle. I went through a certain amount of pain in the early weeks of ownership but not to the same extent you have.
thanks for your support
I feel totally desperate
 

Scandinavian

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That is unacceptable! Have You triad to contact Porsche France? Or even Porsche DE.

Where in France do you get this experience?
 
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Bill4444

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That is unacceptable! Have You triad to contact Porsche France? Or even Porsche DE.

Where in France do you get this experience?
i contacted Porsche France but it’s an outsourced call center somewhere in Morocco I guess. They just listen and take notes. Dealer is in Nantes - a great dealer but they are totally helpless. Porsche DE will redirect me to Porsche FR I’m sure.
 


Kingske

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i contacted Porsche France but it’s an outsourced call center somewhere in Morocco I guess. They just listen and take notes. Dealer is in Nantes - a great dealer but they are totally helpless. Porsche DE will redirect me to Porsche FR I’m sure.
Maybe if your case arrives at Porsche France redirected from Porsche HQ, it carries more weight?
 

afel

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So very odd! I would think Porsche would take a used part from a one of their demo's then replace it at a later time. Odd
 
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Bill4444

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So very odd! I would think Porsche would take a used part from a one of their demo's then replace it at a later time. Odd
That’s exactly what I asked them to do
But the dealer has no more Taycans and Porsche France has not answered yet.
as you say really odd
 


lcarron

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Well the worst scenario is out of the way, the dealer called me to inform me that the car is ready. Porsche sent the part overnight ! what a relief :)
Je suis content pour vous.
 

Pad-42

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Je suis content pour vous.
Hello bill, the dealers are completely lost and they need to count on porsche DE for solving issues. Good to see a situation was solved. Do you experience issues with the alarm ? Salutations. PS: ca manque un forum france…
 
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Bill4444

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Hello bill, the dealers are completely lost and they need to count on porsche DE for solving issues. Good to see a situation was solved. Do you experience issues with the alarm ? Salutations. PS: ca manque un forum france…
absolutely the alarm issue is still there as Porsche has not released the update yet.
PS. Ça manque trop en effet ;)
 

Pad-42

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Now this my turn. The CT parked in my garage last 2 weeks. I would like to use it today, and impossible to open the car and to activate it. Calling porsche assistance they will come to put the car on a trailer to go to next Porsche center. And only after 516km… well done porsche …
 

 
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