Horrible cell phone reception in Taycan - any solutions?

andrewket

Well-Known Member
First Name
Andrew
Joined
Jan 31, 2021
Messages
513
Reaction score
358
Location
Vienna, VA
Vehicles
21 Taycan Turbo, Tesla Y*2; Prev S,X,3,996TT
Country flag
I believe the antenna “booster” is passive. There is a plate behind there connected to a feed line that routes to a small panel antenna. It’s better than nothing. I generally only have problems in rural areas so I don’t bother.

I’m having bigger problems with my ezpass toll tag. It doesn’t work no matter where I place it. I tried the license plate version under the bumper but that didn’t work either. As I don’t have a front plate that’s not an option. I could try a license plate tag on the rear … but I suspect I’ll have to drive really slow :(
Advertisement

 
OP
OP
MJH_102383

MJH_102383

Well-Known Member
First Name
Michael
Joined
Oct 31, 2020
Messages
76
Reaction score
44
Location
Chester County PA
Vehicles
2020 Taycan Turbo S; 2019 Cayenne; 2017 911S
Country flag
I’m going to try the storage tray in the morning. I have my phone in a case. I have to remove it to use the tray. What a pain in the a$$! 200K car and I can’t make a call…crazy!
When I say I absolutely could not agree more I really mean that. I couldn’t care less about any of this glass or whatever other excuses there are as far as I’m concerned for a $200k+ car there’s zero reason cell phone service should be an issue. From a safety standpoint and even something as simple as navigation, when I’m on the Navi on my phone it literally messes up the directions because it loses service!!
 
OP
OP
MJH_102383

MJH_102383

Well-Known Member
First Name
Michael
Joined
Oct 31, 2020
Messages
76
Reaction score
44
Location
Chester County PA
Vehicles
2020 Taycan Turbo S; 2019 Cayenne; 2017 911S
Country flag
It might be 5G related if that is what you currently on. I have AT&T with iPhone 12 and the signal in my condo is nearly non-existent now that they upgraded to 5G. (I have not really checked it in the Taycan but now I will look).

My wife's iPhone 12 has no signal either, however her iPhone X and 11 both have perfect signals with LTE (yes, she has three phones). I suspect is is 5G related because the iPhone 12 s are the only ones on it. I may be wrong of course.

My thought is is due to the extra thick thermal insulated and polarized full glass walls that are in my condo. I only have one exterior wall that is not glass and that faces the interior hallways.

If I go out on my Lanai, perfect signal.
I believe you are also correct! But what’s insanely frustrating in the iPhone 12 Pro Max with 5G turned off, the issue doesn’t get any better!! I keep telling myself if I hang in there until October maybe the new (not released yet) iPhone will work in this car!!
 

jimithing

Well-Known Member
First Name
Jimmy
Joined
Jul 14, 2020
Messages
183
Reaction score
184
Location
USA - Mid-Atlantic
Vehicles
2015 Macan Turbo, 2014 Panamera GTS
Country flag
I believe the antenna “booster” is passive. There is a plate behind there connected to a feed line that routes to a small panel antenna. It’s better than nothing. I generally only have problems in rural areas so I don’t bother.

I’m having bigger problems with my ezpass toll tag. It doesn’t work no matter where I place it. I tried the license plate version under the bumper but that didn’t work either. As I don’t have a front plate that’s not an option. I could try a license plate tag on the rear … but I suspect I’ll have to drive really slow :(
Same issue with EZPass although I did improve it by putting it vertically in the special zone next to the mirror. My area is changing to pay by plate anyway so I simply ignore the misses. They figure it out.
 

Jmrdmd

Member
First Name
Jan
Joined
Jun 5, 2021
Messages
12
Reaction score
20
Location
NJ
Vehicles
2021 Taycan Turbo S
Country flag
Good Morning

So I placed my iPhone, case and all, into the holster in the center console and what do you know, it worked great! I talked for my entire ride to work with no dropped calls, no "can you hear me?", just excellent clarity.

Thanks again to this forum and all who contribute! I know that I wouldn't have tried this if it weren't for this post!

Best

Jan
 
OP
OP
MJH_102383

MJH_102383

Well-Known Member
First Name
Michael
Joined
Oct 31, 2020
Messages
76
Reaction score
44
Location
Chester County PA
Vehicles
2020 Taycan Turbo S; 2019 Cayenne; 2017 911S
Country flag
Good Morning

So I placed my iPhone, case and all, into the holster in the center console and what do you know, it worked great! I talked for my entire ride to work with no dropped calls, no "can you hear me?", just excellent clarity.

Thanks again to this forum and all who contribute! I know that I wouldn't have tried this if it weren't for this post!

Best

Jan
For the love of god I hope this works for me as well! Did your phone screen face you, I take it?
 

Jmrdmd

Member
First Name
Jan
Joined
Jun 5, 2021
Messages
12
Reaction score
20
Location
NJ
Vehicles
2021 Taycan Turbo S
Country flag
No, I placed the phone in the holster with the screen facing away from me. Like if you would to charge it on the inductive charger, you want the back of the phone to contact it.

Best

Jan
 

kort

Well-Known Member
Joined
Feb 7, 2021
Messages
1,210
Reaction score
772
Location
32082
Vehicles
'21 taycan 4s
Country flag
No, I placed the phone in the holster with the screen facing away from me. Like if you would to charge it on the inductive charger, you want the back of the phone to contact it.

Best

Jan
be aware that if you run apps like car play, waze, while using the holder the phone will run extremely hot
 

struther

Well-Known Member
First Name
Brad
Joined
Jan 16, 2020
Messages
412
Reaction score
448
Location
Toronto
Vehicles
Nissan GTR, Nissan 350z
Country flag
be aware that if you run apps like car play, waze, while using the holder the phone will run extremely hot
If you turn off wireless charging, will the signal booster still work? If so, probably want to try that to avoid the excessive heat issue.
 

KTC

Well-Known Member
First Name
Keith
Joined
Jun 8, 2021
Messages
137
Reaction score
122
Location
PNW
Vehicles
2017 911 C4GTS; 2020 Taycan Turbo
Country flag
So I placed my iPhone, case and all, into the holster in the center console and what do you know, it worked great! I talked for my entire ride to work with no dropped calls, no "can you hear me?", just excellent clarity.
This was not how I was hoping to solve my texting while driving problem.... sigh.
 

TycanNewHampshire

Well-Known Member
First Name
TG
Joined
Apr 26, 2021
Messages
217
Reaction score
177
Location
New England, USA
Vehicles
Tycan 4S
Country flag
....I’m having bigger problems with my ezpass toll tag. It doesn’t work no matter where I place it. I tried the license plate version under the bumper but that didn’t work either. As I don’t have a front plate that’s not an option. I could try a license plate tag on the rear … but I suspect I’ll have to drive really slow :(
I can't find the picture that I found, but there are two rectangles to the right and left of the rear-view mirror mount that they have removed the laminate to allow ez pass to be read through this....I have mounted mine at that angle flush to the rear-view mount (it is almost vertical) and it has now been registering just fine....you just can't have it mounted 'flat' or parallel to the dash/road. I will look for the diagram/picture if I can find it.
 

Bry5on

Well-Known Member
Joined
Jan 25, 2021
Messages
98
Reaction score
48
Location
CA
Vehicles
'70 electric Jaguar, Taycan 4S CT due October
Country flag
My iPhone works annoyingly well. Better, even now that I switched from ATT to T-Mobile.
Do you have the thermally and noise insulated glass or no?

my build locked a couple weeks back but I’ve asked the dealer to remove the glass option based on this thread. Can’t imagine how frustrating that would be, definitely not worth some noise reduction
 

XLR82XS

Well-Known Member
First Name
LXA
Joined
Mar 31, 2021
Messages
1,098
Reaction score
678
Location
SW FL
Vehicles
2021 Taycan | 2021 Cayenne GTS | 2018 991.2
Country flag
We have the insulated glass and my wife has issues with her phone (iPhone X) in the car. But I have an iPhone 12 and do not have any issues.

Interestingly, she also has issues with the Apple AirPlay (Bluesound Node 2i) for our basement, but I do not.

I told her to get a new phone, which I thought would fix both issues. But now I’m not sure.
Full or standard insulated glass? thermal glass is standard. I have zero reception issues - iPhone 12 as well (if that matters)
 
  • Like
Reactions: B61
Advertisement

 
ZYRUS
Advertisement
Top