SHN
Well-Known Member
- First Name
- Svein Halvard
- Joined
- Mar 21, 2019
- Threads
- 9
- Messages
- 168
- Reaction score
- 150
- Location
- Norway
- Vehicles
- Porsche Taycan 4S+, Tesla Model S (for sale)
- Thread starter
- #1
I created a new thread where we can discuss how we can help Porsche to improve. By helping Porsche to improve, we helping us selves getting better service
I have had joy and sadness of reading about other experiences, and there has been and are issues at Porsche's (Taycan) products and services. Many of us have experienced in some cases lack of information or unclear information from our Dealer, Importer or Porsche AG. In my opinion this may partly be caused by the current Workflow, which I think could be improved by digitalization. Instead of just discuss the issues, we may try to do something about it. My contribution is a presentation suggesting a digitalization of the workflow between Purchase and Delivery.
My objective is to inspire Porsche AG and its Importers and Dealers to start a digitalization process to improve the communication that we which could be better. I hope you will join me in this task and read and share the presentation with your Dealers and Contacts at Porsche to create an awareness and desire for digitalization of the workflow.
You will be the first to read the presentation. On Monday I will send it to my contact at Porsche. Hopefully, you will do to yours.
(Update #1 26. April 2020)
I have attached two PDFs, first is the design idea and second is design examples
(Update #2 26.April 2020)
Now I have managed to attach the PowerPoint presentation as a Slideshow, but I had to upload it as an txt file. When you download it, you need to rename the file type from .TXT to .PPSX
I have had joy and sadness of reading about other experiences, and there has been and are issues at Porsche's (Taycan) products and services. Many of us have experienced in some cases lack of information or unclear information from our Dealer, Importer or Porsche AG. In my opinion this may partly be caused by the current Workflow, which I think could be improved by digitalization. Instead of just discuss the issues, we may try to do something about it. My contribution is a presentation suggesting a digitalization of the workflow between Purchase and Delivery.
My objective is to inspire Porsche AG and its Importers and Dealers to start a digitalization process to improve the communication that we which could be better. I hope you will join me in this task and read and share the presentation with your Dealers and Contacts at Porsche to create an awareness and desire for digitalization of the workflow.
You will be the first to read the presentation. On Monday I will send it to my contact at Porsche. Hopefully, you will do to yours.
(Update #1 26. April 2020)
I have attached two PDFs, first is the design idea and second is design examples
(Update #2 26.April 2020)
Now I have managed to attach the PowerPoint presentation as a Slideshow, but I had to upload it as an txt file. When you download it, you need to rename the file type from .TXT to .PPSX
Attachments
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