IONITY charging issue

mandoyoda

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After my first long drive, I decided to charge my Taycan at Cobham services using their IONITY chargers. I’ve signed up to Porsche Charging Services, so thought it would be great to test these 350kW DC chargers at £0.30 per kW.

5 of 6 IONITY chargers were online. However, I could not get my Taycan to initiate charging on any IONITY charger, with “communication error” between charger and the Taycan. I tried the PSC card, the IONITY app (credit card) and even rang IONITY to initiate a remote charge, but always got the same error.

I tried turning off the General charge profile, using Direct Charging, turning the car off, etc, but to no avail.

A fellow Taycan driver showed up, whose car charged without any issue.

Cobham also has GridServe 120kW DC chargers, which worked flawlessly first time. I have the 150kW 400v DC charging optioned on my car.

Any thoughts on why IONITY charging failed?
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tigerbalm

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Any thoughts on why IONITY charging failed?
Sometimes, I have to hold the CCS cable up when the car is "communicating" with Ionity chargers, before the DC power kicks in. Next time, try doing that – hold it against the car, pulling it up as if you are really trying to squeeze the top of the charging plug against the car – it might make all the difference.

See 1:14 on this video from Ionity which mentions this:



I would say that in that video he's not holding it up as firmly as I sometimes have to. Really yank it up against the top of the socket in the car!
 
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mandoyoda

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I tried that at the time, but still no luck. I’ll try again next time.
 

JanL

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After my first long drive, I decided to charge my Taycan at Cobham services using their IONITY chargers. I’ve signed up to Porsche Charging Services, so thought it would be great to test these 350kW DC chargers at £0.30 per kW.

5 of 6 IONITY chargers were online. However, I could not get my Taycan to initiate charging on any IONITY charger, with “communication error” between charger and the Taycan. I tried the PSC card, the IONITY app (credit card) and even rang IONITY to initiate a remote charge, but always got the same error.

I tried turning off the General charge profile, using Direct Charging, turning the car off, etc, but to no avail.

A fellow Taycan driver showed up, whose car charged without any issue.

Cobham also has GridServe 120kW DC chargers, which worked flawlessly first time. I have the 150kW 400v DC charging optioned on my car.

Any thoughts on why IONITY charging failed?
I was facing the same problem during my road trip to France this weekend with brand new Taycan. I've learned from another discussion that park brake has to be activated to start the charging.
 
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mandoyoda

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I was facing the same problem during my road trip to France this weekend with brand new Taycan. I've learned from another discussion that park brake has to be activated to start the charging.
I can’t remember if I the parking brake on, but I did turn off the car. Still, that’s really good to know! My car has successfully charged since then.
 
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