Let us know how your recall update (Powertrain Shutdown / Loss of Power) went

[W1NGE]

Update went smoothly, however within just a few miles of driving (on the same day of receiving the car back from Porsche) I lost power on a dual carriage way. Scary.

Now what?

Seriously? That's a total nightmare. Did they actually apply the update and road test the car? This is unbelievable and fortunately no harm was done.

 

[Dee]

Seeing this I start to think Porsche isn't managing the problem but managing the NHTSA.
Maybe they fix a few cars and hope the problems aren't big enough to initiate a new recall (with or without a new demand from the NHTSA).
My car is perfectly fine so if I get a recall letter I may skip that one....
I'm not looking for a solution for a problem that isn't there and surely not to cause one!
My god, this is getting ridiculous...

 

[atebit]

2021 4S, AMB5_5 only, took about 1.5 hours. The only thing I noticed on the way home was that if I hit the recuperation button and then enabled Innodrive, the recuperation icon disappeared from the dashboard, but recuperation was still actually occurring based on feel & the power meter. The icon came back when I turned Innodrive off.

It might’ve always been that way & I just never noticed, though.?

 

[Kingske]

Went in today for the power loss avoidance update. No issues, no drama.

 

[Dslev]

Updated Tuesday. At the dealer 1.5 hours, no issues post update. 2021 Taycan Turbo

 

[Bmann312]

Alright guys after a 2 week wait, I finally got my car updated. It had a "fault in booster for pilot line open circuit." So the part that was installed was a "High voltage booster." Drove it in all modes on the way home and performed launch control. No issues. Still can't wipe the smile off my face. Just love this car!

 

[daveo4EV]

my update is done - it went drama free - car was done next day (dropped it off after business hours day before) - only delay was ordering new tires - mine are done.

picking it up tomorrow (friday 7/23).

 

[Doc B]

Mine’s finally done. Was in the shop 10 days with confusion about which update to install then covid problems, but actual update eventually went smoothly. Fingers crossed it works. Apparently dealer had another Taycan in for something unrelated but as soon as the recall letter was sent out, Porsche put a stop order on releasing the car back to customer until the update was applied. Porsche are vaguely beginning to take this seriously now.

 

[Arjan_]

Mine went in today. I asked to wait for it (they offered a loaner). Within 45 minutes update done. The cleaning and washing of the car afterwards took almost more time . Summarized, it went flawlessly!

 

[Toreref]

I got a sudden, unrelated, fault with the air conditioning. A local dealership took the car in the same day as I called them.

Turned out to be a faulty pressure sensor.

They also did the update at the same time. Delivered the car 16:00. It was ready the next day at 09:00.

I didn’t notice any difference after the update, but I had no issues before either.

Great service!

 

[SpicewoodT]

I did notice on the drive home that the cruise control wasn't working, I couldn't set a speed to keep, but everything else that I tested seemed to work fine.

I drove my car again yesterday and it turns out the cruise control not working was user error on my part. My guess is that while the update was being performed the button on the end of the cruise control stalk was pushed and cruise control was turned off. My steering wheel placement obscures that button from my view while driving and I never tried pushing it to turn cruise control back on until yesterday.

I have voluntarily placed myself in timeout for a day to RTFM before posting any other perceived issues...

 

[submatrix]

Seriously? That's a total nightmare. Did they actually apply the update and road test the car? This is unbelievable and fortunately no harm was done.

fwiw my car's odometer only increased 2 miles during the time it was in service for the recall update, so my dealership did pretty minimal testing (which is fine, I don't want them putting miles on the car).

 

[W1NGE]

Are all dealerships doing this now? First time mine has. Recall udate was completed (total time 1hr 20 min) and they forwarded a video to me:
https://app.quik.auto/main/job-client/cdb50822be2a9426282867b06c5332a6

I have not driven the car after the update, I am awaiting its delivery to my office.

Yep - got a video too not that its trending anywhere

 

[Torv]

Just arrived at the dealership in Austin about 30 minutes ago. My 2021 Taycan 4S is currently in a service bay and I'm watching from the gallery. I'm hoping (against hope?) that the update will be completed in 2 hours or less.


UPDATE: The installation of the software update only took about 45 minutes. My Service Advisor said mine was the second AMB5 update installed by this dealership and the first (he couldn't remember the model type) took about 90 minutes.

I did notice on the drive home that the cruise control wasn't working, I couldn't set a speed to keep, but everything else that I tested seemed to work fine. I'll try the cruise control again later today or tomorrow after the car has sat for a while. And I also received a notice that my Navigation maps had been updated.

I've also added screenshots of the Version information screen from the PCM.

That's a really cool waiting room--almost like a teaching hospital’s surgery observation deck.

 

[KTC]

Update went smoothly, however within just a few miles of driving (on the same day of receiving the car back from Porsche) I lost power on a dual carriage way. Scary.

Now what?

2nd post today on FB Taycan group with the same thing, also after recent recall was done.