Mwa3aan
Well-Known Member
- Joined
- Jul 9, 2020
- Threads
- 13
- Messages
- 115
- Reaction score
- 142
- Location
- Washington, USA
- Vehicles
- Ford F-150 Raptor, Porsche Taycan Turbo
- Thread starter
- #1
I noticed in the documentation that its possible to access your mobile connect charger using a web browser. Doing this, you get access to a lot of detailed information about your previous charges.
Trying to access this you end up on a page that asks for a password. There is no username field, only a password and a drop down that lets you pick “Customer Service” or “Home User”. I did read that the password is included with a letter that you get when you buy the car, which I never received or cannot find anywhere.
I called Porsche Connect customer care and waited for 45 minutes for someone to answer the phone before eventually hanging up.
I called my dealer’s service department and they were not sure what I was talking about but promised to look into it.
I will try the Porsche Connect customer care line again tomorrow.
Does anyone have any ideas on how to get the password for the charger?
Trying to access this you end up on a page that asks for a password. There is no username field, only a password and a drop down that lets you pick “Customer Service” or “Home User”. I did read that the password is included with a letter that you get when you buy the car, which I never received or cannot find anywhere.
I called Porsche Connect customer care and waited for 45 minutes for someone to answer the phone before eventually hanging up.
I called my dealer’s service department and they were not sure what I was talking about but promised to look into it.
I will try the Porsche Connect customer care line again tomorrow.
Does anyone have any ideas on how to get the password for the charger?
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