My Order Was Cancelled - HELP!!!!!!

[Jaydoc]

Err.. to be clear, your dealership screwed up. It has nothing to do with Porsche. You can't change the color of your car the day before production and any changes at all after the build lock date are done at the risk of significant delays.

I'm not sure what you expect Porsche to do, especially coming off a complete factory shutdown, but it's not realistic. There are 56 White or Red Taycan 4S cars listed on AutoTrader with a wide array of options, most with Premium Package.

The point is they cancelled the original order even though I said I'd stick with the color if it was too late to change. It was not past the lock date (according to the salesman)

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[Jaydoc]

Porsche of North America "motivated" the dealer to actually do something and lo and behold my original order has been reinstated. It will still be a little wait but that's covid's fault.

 

[punkdad2020]

North Scottsdale. I have had great experiences in CA (Walnut Creek) and Kansas City. My last salesman here was the best and my service advisor is also top notch. It was this last salesman (or possibly his sales manager) that completely messed up.

I ordered mine from Chandler, I have purchased a 911 and Cayenne from them, always been responsive. I was able to make pre-production changes without issue, so hoping the car I actually spec’d arrives in July. It’s on the boat arriving in the first port tomorrow. I should have it by mid-July.

 

[Jaydoc]

I ordered mine from Chandler, I have purchased a 911 and Cayenne from them, always been responsive. I was able to make pre-production changes without issue, so hoping the car I actually spec’d arrives in July. It’s on the boat arriving in the first port tomorrow. I should have it by mid-July.

Congratulations!!!! I'm jealous I have only seen 1 Taycan around town so far

 

[PanameraFrank]

Porsche of North America "motivated" the dealer to actually do something and lo and behold my original order has been reinstated. It will still be a little wait but that's covid's fault.

Nice, Porsche went above & beyond for you. Hopefully they don't see your Tesla comment!

 

[K-S]

My original order for a 4s was delayed by covid-19 shutdowns. On the day before it was set to go into production I asked the dealer if I could change the color (from red to white). He said he would try. Unfortunately the idiot actually cancelled my original order and tried to place a new one! Now I'm told they don't know when it might go into production and could even be 2021!!!! Their attitude is "tough luck". I was VERY clear that I did not want to cancel the order and I would take the red if it couldn't be changed. Now they are just hiding behind the fact that Germany is in control and there is nothing they can (will?) do. This would be my 5th Porsche and I've never been treated like this. Anyone know anyone who might be able to help? I'm ready to take a contract out on the salesman (LOL). So far Porsche of North America has been no help either.

My Dealer in Melbourne FL has A White Taycan Turbo in the showroom for sale. It was my original order but I snapped up a Turbo S that came in as an extra pre production model.

 

[Jaydoc]

My Dealer in Melbourne FL has A White Taycan Turbo in the showroom for sale. It was my original order but I snapped up a Turbo S that came in as an extra pre production model.

Thx.

 

[Curtis6525]

Thx.

Hello Jaydoc,,,,,are you by any chance a fellow KU medical school Jayhawk ? Hope your porsche journey works out well

 

[Jaydoc]

Hello Jaydoc,,,,,are you by any chance a fellow KU medical school Jayhawk ? Hope your porsche journey works out well

Yes! KU Med in KC

 

[dryii]

...t I snapped up a Turbo S that came in as an extra pre production model.

Had I known the delay was about to happen I would have looked a bit closer at that car during my test drive.

 

[Curtis6525]

Yes! KU Med in KC

Awesome! I am too....Rock Chalk Jayhawks!!! med school class 93.......Heres to an awesome porshce comming our way!

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