MLD
Member
- First Name
- Marc
- Joined
- Apr 24, 2021
- Threads
- 5
- Messages
- 16
- Reaction score
- 11
- Location
- SC, USA
- Vehicles
- Taycan Turbo
I did file a report with the NHTSA and I've gotten my car back. I don't know whether it's because 1) Porsche is monitoring some of this forum and they passed along the data to my dealership, or 2) somebody with more responsibility there saw what had occurred and intervened, or 3) they were just trying to lower expectations to be able to step over it, or 4) something else. In any event, they had my car scanned first thing Monday morning by the tech able to work on the EV. He found a reported fault and they did the software updates that were identified in this thread. They have confirmed I am entirely up to date with the software updates now.
They were ready with my car at 11:30 AM Monday so I got it back in 4 days instead of the 7 days first stated.
Something else I thought was interesting. The service manager told me that he does not expect it to occur again but, if it does, that I should turn off the car, exit, lock it and wait 45 seconds or so and then unlock and turn it back on. The problem will have to reset and it will be safe to drive.
They were ready with my car at 11:30 AM Monday so I got it back in 4 days instead of the 7 days first stated.
Something else I thought was interesting. The service manager told me that he does not expect it to occur again but, if it does, that I should turn off the car, exit, lock it and wait 45 seconds or so and then unlock and turn it back on. The problem will have to reset and it will be safe to drive.
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