Passenger window scratch

[Av0789]

Hi all,

I just took delivery of my Taycan 4S and as we were in the car with the sales rep, I noticed a small “c shaped” scratch in the passenger glass. They immediately said we will take responsibility to fix it with a new glass. However this comes my paranoia, I prefer them to not take apart the car door panel to replace this glass. I proposed an idea of the dealer glass shop to polish it out instead which they can do in front of me and within 30 mins. I have an appt at the dealer this week for the glass guy to take a look and see if it can be polished out. What do others think? I feel like fixing one issue might lead to more problems if they start taking the car apart (rattles or damage to interior trim).

Thanks!

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[XLR82XS]

As long as a certified technician takes the panel off and reinstalls with care you should be fine. Any fasteners that break upon removal should be replaced.

 

[Torv]

This video was just posted in another thread. The dealer should be able to handle this just fine:

 

[Mike in CA]

It depends on what the "glass guy" has to say. I suppose there's no harm in trying to see if the scratch will polish out; if it doesn't look right after the polishing attempt then you're no worse off and can still get the window replaced.

If you do get it polished, examine it carefully with a bright flashlight, in sunlight, under florescent lightening etc. Flaws like fine scratches, swirls, or discoloration can show up under different circumstances. Personally, I wouldn't be too concerned about just getting the window replaced as long as a genuine Porsche part is used.

 

[Pennyroyal]

I'd let the dealer replace the glass- then it's on them if there is a future problem

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