Piwi diagnostic program for Porche Taykan

[carlos vilarinho]

Good afternoon to everyone here in the group, I bought a 2022 Porche Taykan Cross Turismo, the issue is that I have warning lights on the instrument panel and they seem to me to be errors that are in the car's control unit, which can only be erased with the program from the porche piwi (3 or 4), I imported the car from the Netherlands and I have already done all the paperwork for legalization. The problem is that now I have to do an inspection to be able to obtain the registration plates but without the lights off and the car with diagnosis made, the car cannot be inspected, on the other hand, as I still don't have registration plates, I cannot drive the car to the Porche dealership to carry out the diagnosis and erase errors, as even trying to hire a tow truck is a bit difficult. here because the car weighs 2.3 tons and existing trailers only transport up to 1.5 tons, refusing to do the transport service as they could lose their license if they are stopped by the police! In addition to the errors, my front wiper also doesn't work , it sends water squeaks, the back one works perfectly but the front one doesn't…..it also says that the rain and light sensor is damaged….I don't know if that's the reason why the front wipers don't work!as for the rest The car works and drives perfectly… Does anyone here know where I can get the piwi diagnostic program for the porche taykan….?????does anyone know how to exclude these errors from the control unit without the porche diagnostic program????….and without the program I can't even know for sure if my rain sensor has any problem, in fact I have already removed the rain sensor and apparently everything is fine….

 

[Jasper4S]

Porche Taykan. My eyes are bleeding…

Can you take it to an official Porsche Dealer? They can check + reset errors.

 

[carlos vilarinho]

As I mentioned above, I have the car without registration plates because I was in the process of legalizing the car, because I changed country of residence, and to make matters worse here, the only way for me to take the car to Porche would be to hire a tow truck but they can only transport it up to 1.3 tons and the car weighs 2.3 tons, so I can't find anyone to take the car to the Porsche dealership safely! The car works well, everything is ok except for the mistakes and errors on the instrument panel, the issue is that I don't have registration plates, the car cannot have errors on the panel for it to pass an inspection….

 

[TreyWaters]

Could you ask the Porsche dealer for a tow company reference that could handle the Taycan? Surely they've used someone in the past that can handle the car.

Good luck!

 

[Shug]

This guy might be able to help you with a remote PIWIS PPS service +1 (876) 817-6722 on WhatsApp.

The remote service will only work using a correct VCI, you need to check with the above to agree what he will use to log into.

Remote PIWIS is a virtual log in to the Porsche PPS server in Germany, it's a bit slow, bit is a genuine Porsche service.

There are PIWIS Chinese clones that often use a non-standard VCI that will not work where component protection requires programming but otherwise work well.

This looks like the correct 6154A VCI that plugs into your OBD port, but the guy above may not use it to log in since they get worried about being locked out of the Porsche PPS access.

The link includes the VCI and the PIWIS software if you check both options.

New Wifi PT3G Programming Tool PT3G PIW Diagnostic VCI With Software V41.5+ 38.25 New Store Promotion!!! - AliExpress 34

 

[carlos vilarinho]

Well, regarding my previous post, I went to the official Porsche dealership in Katowice, Poland, and left the car there this morning for a fault diagnosis. After 6 hours, no one called me to pick up the car. I went to the dealership to find out whether I could pick up the car or not....
Well, things started to go wrong. As soon as I got in, I was told that the car had 149 faults (I was in disbelief). Then the man who did the diagnostics came and said that he hadn't even erased any faults. I asked him why and he replied that there were a lot of faults.... (I thought... he must be joking). Then he went to the parking lot where the car was and started talking about my tire, which had a puncture (anyway). I told him that I was there to find out about the faults, not to see the car's exterior defects! Well, they told me they had no idea, maybe it was some wire inside the car that came into contact with another or that became bare... blah... blah... blah, conclusion: I paid 420 euros and they didn't even give me the list of errors. They said that in order to see what was wrong with the car, they would have to dismantle the interior to see all the electrical parts inside (I was shocked), in other words, they don't know the reason and they have no interest in knowing...!

Later I went back to the dealership again to speak to the workshop manager and ask him why the diagnostics cost 420 euros when they had previously told me that they had not even erased the errors and that they had been with the car for 4 hours (which I thought was a complete exaggeration), 4 hours to diagnose the errors... (something is not right here)! After speaking to the shop manager and after he made a few calls, he informed me that they had checked the errors and cleared them and that they had done the check-up again after 30 minutes and that the same errors had returned again (a bit strange). Then he let me take three photos of the error codes that were on the computer, he told me that they had no idea why the errors were occurring and that I should try to disassemble the plastic around the inside of the car and try to find some wire, stripped or melted...... which could even be the 12 V battery that was causing all those errors in all the modules... etc... etc...
In conclusion, I paid 420 euros for a service that was not done and at the top it said they didn't even know how to provide information, in fact they don't even know why the errors are occurring in the car!
The car drives, works, charges, etc... but the lights on the instrument panel and errors are still on... anyway, I honestly don't know what to do.
I'm sure I'll never take my car to the official Porsche service again, I'll try to sort out the problem as best I can but never again!

 

[carlos vilarinho]

I leave here some photos with some errors that I managed to remove photos of but not everything is here, because they only let me take these photos...

 

[Jasper4S]

I’m sorry what happened to you, and even more sorry for you, you bought a car with problems and probably couldn’t even drive the beauty yet.

You probably don’t want to hear this, but the €420 sound reasonable to me. You asked for a diagnostics, not for solving the issue. They did exactly that and gave you some pointers. Did you ask for quote for the actual fix? Taking away your dash and look at the wires sounds like a job which costs some man hours, and those should be paid. If it is something that is covered by warranty, they probably will send the bill to Porsche Germany, else you are the one who has to pay.

again, it sucks for you. I can’t imagine what you are going through, but it sounds like it sucks. Good luck with it, and I would suggest to be friendly to the Porsche Dealer, you’ll probably need them.

btw, you should crop the images in your post, on the stickies there some phone numbers. It should not be your decision to post those numbers online, could be from customers or suppliers who have nothing to do with the situation. The Porsche Dealer could be in trouble if people see those images with their phone number

 

[carlos vilarinho]

Jasper, I am grateful for the tip about the photos I posted because I didn't even notice the phone numbers for them, I have already corrected it. As for the price for the diagnostic service, I do not agree with you because the request was to do the diagnostic and delete the errors and apparently only the diagnostic was done, they did not delete the errors to see what was left, even so and I was not even informed of what was left, that is, I paid for nothing to be done..., as for the tip about looking at the wires inside the car, it was just a tip because right after I was mentioning that it could be a problem with the 12 V battery, as for inspecting the wires, the Electrician inside the car will disconnect the 12 V battery and I will inspect each wire wire by wire. In any case, I have already scheduled a new diagnostic of errors at a garage that performs Porsche service without being at the Porsche dealership! I did not treat them badly and I do not have the habit of doing so to anyone, the issue is that I did not like the attitude of the person who took care of reading the car's errors, and I also did not like the fact that read the errors only and do not delete them and do not even give information about it, I contacted another Porsche dealer in another country, mentioned what had happened and was informed that this is not the type of procedure they should have with customers at other dealerships, but there it is, each dealership is managed differently... they asked if I had bought the car here... well I answered no... and it was mentioned to me that perhaps that was the problem!The person who diagnosed my car was more interested in what had happened to the car before than in informing me of the car's problems and the second person who attended to me made it clear that he didn't understand anything at all of what the other person was saying and when he mentioned it he just asked me to sign a document and asked me to pay for the car's error check!

 

[chun]

Jasper, I am grateful for the tip about the photos I posted because I didn't even notice the phone numbers for them, I have already corrected it. As for the price for the diagnostic service, I do not agree with you because the request was to do the diagnostic and delete the errors and apparently only the diagnostic was done, they did not delete the errors to see what was left, even so and I was not even informed of what was left, that is, I paid for nothing to be done..., as for the tip about looking at the wires inside the car, it was just a tip because right after I was mentioning that it could be a problem with the 12 V battery, as for inspecting the wires, the Electrician inside the car will disconnect the 12 V battery and I will inspect each wire wire by wire. In any case, I have already scheduled a new diagnostic of errors at a garage that performs Porsche service without being at the Porsche dealership! I did not treat them badly and I do not have the habit of doing so to anyone, the issue is that I did not like the attitude of the person who took care of reading the car's errors, and I also did not like the fact that read the errors only and do not delete them and do not even give information about it, I contacted another Porsche dealer in another country, mentioned what had happened and was informed that this is not the type of procedure they should have with customers at other dealerships, but there it is, each dealership is managed differently... they asked if I had bought the car here... well I answered no... and it was mentioned to me that perhaps that was the problem!The person who diagnosed my car was more interested in what had happened to the car before than in informing me of the car's problems and the second person who attended to me made it clear that he didn't understand anything at all of what the other person was saying and when he mentioned it he just asked me to sign a document and asked me to pay for the car's error check!

Just so we are clear, they can't "delete" errors.

If the car is broken, deleting the errors does nothing. The errors will be back as soon as you power up the car.

If you want no errors, you need to fix the car. It's not exactly Photoshop, where you can "delete" the "defects". Something is wrong with the electrical harness of the car. And fixing an electric car at a 3rd party shop will have you shocked, as most will refuse to touch... as shockingly, you need special equipment so you don't actually die in case something goes wrong

 

[carlos vilarinho]

1. Unrequested service: I was informed at the beginning that the team would not check the internal electrical wiring of my vehicle, as this would require disassembling the entire car from the inside and would be a lot of work. However, at no time did I request this specific type of service. I would like to know why this explanation was given if I did not make such a request…..

2. Concern about fire risk: It was also mentioned that there could be a risk of fire when checking the internal electrical system of the car. This observation seemed to me to be a misunderstanding, since the internal electrical system of the vehicle is powered by a 12V battery and, theoretically, should be turned off before any inspection.

3. Difficulty in communication: I noticed that there was some difficulty in communicating during the service, since I speak English and there was no one at the dealership who could communicate fluently in that language. This made it difficult for both parties to understand and may have contributed to misinterpretations of what I needed. In fact, only my wife speaks fluent Polish, but as she told me (she doesn't understand anything at all about cars), and the way they served us and carried out the entire process and explanations also seemed a bit strange to her!

 

[Shug]

Carlos, the items in your images with the red dot show that there are active errors and how many there are within each read dot, these can be groups of errors in a particular area.

Non active errors are shown like the red dot, but grey.

The text to the left of the screen tells you what was looked at, if there are no red or gray dots, there is no error.

 

[carlos vilarinho]

Just so we are clear, they can't "delete" errors.

If the car is broken, deleting the errors does nothing. The errors will be back as soon as you power up the car.

If you want no errors, you need to fix the car. It's not exactly Photoshop, where you can "delete" the "defects". Something is wrong with the electrical harness of the car. And fixing an electric car at a 3rd party shop will have you shocked, as most will refuse to touch... as shockingly, you need special equipment so you don't actually die in case something goes wrong

Chun, thank you for your analysis and observations. However, I would like to clarify a few points.

I understand that errors were identified during the check that could be cleared. However, what really concerns me is knowing which errors still remain after the system has been reset and what this might indicate about the root cause of the problem.

Both the dealer and I identified exactly the same results during the checks performed. However, I was left with the impression that I paid 420 euros just for a system reset, without there being a more in-depth or conclusive diagnosis about the origin of the problem.

As for the possibility raised of a short circuit in bare internal wires or some wire making contact with each other which would give incorrect readings in the internal modules, the electrical wiring inside the car is up to 12 V, which is why the car has a 12 V battery that when disconnected does not have any power inside the car, which will not give someone a shock that could kill them. In any case, I understand the logic of this hypothesis. However, I would like to point out that the high-voltage cables that move the vehicle do not pass through its interior, which makes this highlighted possibility even less likely.

 

[carlos vilarinho]

Carlos, the items in your images with the red dot show that there are active errors and how many there are within each read dot, these can be groups of errors in a particular area.

Non active errors are shown like the red dot, but grey.

The text to the left of the screen tells you what was looked at, if there are no red or gray dots, there is no error.

I would like to reiterate my dissatisfaction with the service provided recently regarding the diagnosis of my vehicle. After reviewing the information obtained, I realized that a complete record of the errors identified during the scan was not provided. The little information I obtained was obtained later, when I returned to the office and requested the photos. Even so, it seems that the report presented does not include all the data found during the scan.

Chun, just like you, has already reached a conclusion even with little information just from the photos posted, it is clear that the errors recorded appear in a specific sector of the vehicle. However, this information was not mentioned in the diagnosis nor explored in more depth to try to locate the cause of the problem.

Given the amount invested in the service (420 euros), I expected a more complete and detailed diagnosis, which would allow me to make more informed decisions about the next steps. Instead, I simply got a system reboot without an in-depth analysis of the possible causes and based on hypotheses, such as the possibility of an electrical wire making contact with another or possibly a 12 V battery.

For these reasons, I decided to perform a new scan in another office, outside the official network, to obtain a more detailed diagnosis. I believe that this is the best way to understand whether the problem is something simple or more complex, since, up until now, I have not obtained enough information to assess the situation clearly.

 

[Jasper4S]

It sucks.. let us know what the other office says and find. Do you know the seller? Can you involve him/her? He/she sold a vehicle with that many errors and should know something

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