Scotty
Well-Known Member
- First Name
- Scott
- Joined
- Oct 7, 2020
- Threads
- 28
- Messages
- 171
- Reaction score
- 195
- Location
- Los Angeles
- Vehicles
- Taycan4s
- Thread starter
- #1
This is what porsche customer support sent me re connect application not working. My application does not show car location nor current battery level. Does the “delay” explanation make sense?
“the picture you have sent showing the Connection status within the app, there is a technical delay within the app. Our technicians are aware of this delay and have been working on finding a resolution to the app delay.
At the moment, if you are able to locate your vehicle in the explore tab, and see the different features within the app under the My Vehicle tab, then the app is working properly. The picture you sent is showing the Connection Status programming delay. Until the app update is available, the connection status will have a delay. This does not depict the operation of the app, regarding this concern. “
“the picture you have sent showing the Connection status within the app, there is a technical delay within the app. Our technicians are aware of this delay and have been working on finding a resolution to the app delay.
At the moment, if you are able to locate your vehicle in the explore tab, and see the different features within the app under the My Vehicle tab, then the app is working properly. The picture you sent is showing the Connection Status programming delay. Until the app update is available, the connection status will have a delay. This does not depict the operation of the app, regarding this concern. “
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