Porsche Connect app: Porsche server down?

Dee

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After trying several days to change and sending timers to the car I gave up.
After the second replacement of my OTA-module in the beginning of January it has worked fine till last week.
Since yesterday even the connection to the server seems to be lost also.
Status of the car hasn't been changed so I know the connection to the car is lost (again).
I rebooted the PCM but no luck yet.
I do have WiFi connection to the car though but that's not enough to change/send timers.
Anyone has the same issue?

Porsche Taycan Porsche Connect app: Porsche server down? 2021-03-13_10.42.34
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tigerbalm

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No issues getting to Porsche server here in Dublin. Note: my car is in my underground car park so no GSM coverage.

Porsche Taycan Porsche Connect app: Porsche server down? IMG_0185.PNG
 
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W1NGE

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Experienced once or twice but usually sorts itself out.

Dare I say it but WMA6 may sort that too!?

Connectivity is always slow to complete and I find the Car Finder service to be poor at real time tracking. Perhaps it's all related?
 

Scandinavian

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From South of France, also no problems connecting with the Porsche servers. But my car can not connect however much I try! No connection at all.

Vehicle not accessible is all that comes up. Reset the PCM, good cellular coverage and everything else is working. Guess I have OTA module problems?
 
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Dee

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Experienced once or twice but usually sorts itself out.

Dare I say it but WMA6 may sort that too!?

Connectivity is always slow to complete and I find the Car Finder service to be poor at real time tracking. Perhaps it's all related?
Nah, this time it's different hence the making of a thread.
I always had connection to the server but now it's gone.
I've always managed to send timers to the car, although there was seemingly no connection to the car.
My OTA-module is replaced twice but it seems it's stuck again.
I do hope WMA5 (my car is MY20) sort things out.
 


DGW

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been working without issues, but today the car was able to connect to the server once out of 5-6 attempts. i think the server is up and running fine and the connection is weak due to the poor weather.
 
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Dee

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been working without issues, but today the car was able to connect to the server once out of 5-6 attempts. i think the server is up and running fine and the connection is weak due to the poor weather.
I'll keep on trying cuz I have an appointment on the 22nd for a different thing (still no email/call for the update though).
If it doesn't resolve itself I'll ask to check that also.
 

DGW

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I'll keep on trying cuz I have an appointment on the 22nd for a different thing (still no email/call for the update though).
If it doesn't resolve itself I'll ask to check that also.
btw I tried on wifi and 4g, no luck.
I also didn't receive any (e)mail from my dealer about the update. I was at the dealership Thursday to pick up the home energy manager (took them 6 weeks to get), and nobody said anything about the update either, but i also forgot to ask since i had to run for another appointment, will check with them next week.
 


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Dee

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btw I tried on wifi and 4g, no luck.
I also didn't receive any (e)mail from my dealer about the update. I was at the dealership Thursday to pick up the home energy manager (took them 6 weeks to get), and nobody said anything about the update either, but i also forgot to ask since i had to run for another appointment, will check with them next week.
My dealer knows about the update.
About the Porsche server: I'm on LTE, always been, my internet is fine but I can't connect to the server and the status and position (gps) of my car isn't changed in days so there's defenately something wrong again.
That means PVTS isn't working either, which means I could have an insurance problem cuz that's a term in my insurance policy.
 

DGW

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My dealer knows about the update.
About the Porsche server: I'm on LTE, always been, my internet is fine but I can't connect to the server and the status and position (gps) of my car isn't changed in days so there's defenately something wrong again.
That means PVTS isn't working either, which means I could have an insurance problem cuz that's a term in my insurance policy.
after a few attempts just now, it's working again

Porsche Taycan Porsche Connect app: Porsche server down? IMG_1426
 

rs38

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anyone experiences strange App/Backend issues peaking on friday afternoons?
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