Porsche Connect App "Services are limited for this vehicle." ?

[MJH_102383]

Has anyone run into this issue on the Porsche Connect app? The error message in the Porsche Connect app is "Services are limited for this vehicle."

The last few days I have not been able to use the remote climate feature or see any details on the Porsche Connect app, etc.

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[Mike V]

See my comments in the "Range Mode" thread in this section. In my experience, your symptoms are caused by "no-LTE" communications failure. Look in the upper right corner of the central display to see if it says "LTE" or if there is a symbol for internet connection (looks like an = sign with arrow-like tips on each end) with a slash (/) through it indicating no internet connection.

 

[Dee]

See my comments in the "Range Mode" thread in this section. In my experience, your symptoms are caused by "no-LTE" communications failure. Look in the upper right corner of the central display to see if it says "LTE" or if there is a symbol for internet connection (looks like an = sign with arrow-like tips on each end) with a slash (/) through it indicating no internet connection.

Data of the car to and from the server goes through a different channel.
It's probably the OTA-module that has corrupted itself.
Mine is replaced twice with exact the same symptoms.
Next week will be the third time...
Common issue with the Taycan.
I hope the update WMA5 is available so it may be a problem that can be addressed.

 

[Mike V]

Data of the car to and from the server goes through a different channel.
It's probably the OTA-module that has corrupted itself.

Hmmm ... that's not how my cars acts. When the central display shows the arrow-tipped "equals sign" with a slash through it (instead of "LTE"), all my "internal-SIM" services like internet radio, Connect app communications, weather, traffic reports, et.al. cease to function and if selected say "No internet connection available" when selected.

Maybe there's something different between USA/Canada cars and ROW cars? I wouldn't expect that kind of regional difference.

 

[raymort]

Data of the car to and from the server goes through a different channel.
It's probably the OTA-module that has corrupted itself.
Mine is replaced twice with exact the same symptoms.
Next week will be the third time...
Common issue with the Taycan.
I hope the update WMA5 is available so it may be a problem that can be addressed.

I’m waiting on a new module to arrive to replace mine. LTE/Bluetooth/WiFi all went out.

Hope it is not a recurring problem.

 

[Dee]

Hmmm ... that's not how my cars acts. When the central display shows the arrow-tipped "equals sign" with a slash through it (instead of "LTE"), all my "internal-SIM" services like internet radio, Connect app communications, weather, traffic reports, et.al. cease to function and if selected say "No internet connection available" when selected.

Maybe there's something different between USA/Canada cars and ROW cars? I wouldn't expect that kind of regional difference.

I have no connection to the car but my internet is working fine (weather, radio etc).
There's your answer and my best guess.

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