Porsche Connect App - Windows showing open

LovinTaycan

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For some reason the windows are showing open when they are not. The only one that shows closed is the driver's door, probably because I use that door.

Does anyone else have this problem.

Porsche Taycan Porsche Connect App - Windows showing open This one 2
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Oink

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Sometimes the app can hang up and do that, but to make sure I would put them down and then up again.
 
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LovinTaycan

LovinTaycan

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Sometimes the app can hang up and do that, but to make sure I would put them down and then up again.
I have done that, and it does work, but then they show open again later on.
 

B_TaycanTurbo

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I've had that issue since getting the car back in August of 2020. It still persists even after the most recent software update. If I open the app and then leave it open for awhile it seems to eventually correct itself and show all the windows closed but just about everytime I first open the app it shows several if not all the windows open.
 

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Have you tried recalibrating the window travel limit?

Porsche Taycan Porsche Connect App - Windows showing open 1622381314428
 


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LovinTaycan

LovinTaycan

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Have you tried recalibrating the window travel limit?

1622381314428.png
OK, done. Good for now. Let's see what happens after I drive it.

Porsche Taycan Porsche Connect App - Windows showing open B
 
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Neighs

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Pha … the car is just needy.

My car does that now and again… it just wants to know if you care enough to go check.

Of course, when you get there, the windows are closed and the app has updated itself, as if to say “Who moi?”
 


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LovinTaycan

LovinTaycan

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I have found this is a connectivity issue. If I get out of my car and the App has not connected to the car, it shows the windows open. Once it connects to the car after I leave the car, the open windows go away.
 

Fletch

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The My Porsche app does this too. Seems to default to showing the car unlocked and windows open. Once it connects, it corrects itself. “Unintelligent defaults”
 

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I have done that, and it does work, but then they show open again later on.
Yes, I have same problem. Myporsche app always showing that it is still searching for connection and showing right rear window is open when it is not. I have Telsa and Mercedes EQE and their software is much better, more organized and they work. And I love the Mercedes EQE widget that shows up on my iPhone to show state of charge when charging. I hope we see continued improvement in app functionality and connectivity. certainly not up to standards you expect from Porsche
 

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Next time it happens, shake the phone from side to side and a bug report form shows up. Fill it in; that way they will know that this is happening frequently to many of us. Basically when the app connects to the car it often shows a semi-random state (eg window open) until it has fully connected; correct behaviour would be to grey out the indicator until it can provide a correct value.
 

W1NGE

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For some reason the windows are showing open when they are not. The only one that shows closed is the driver's door, probably because I use that door.

Does anyone else have this problem.

This one 2.png
This is the old Porsche Connect app. Bin it and install My Porsche app.
 

MyA

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Same here….
Windows show as opened while they are not.

Since WPN9, connecting and getting car’s status takes ages.

And I can’t send timers or launch climate controls anymore…..
 

Shootingbrake

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Mine only seems to connect when I either re-sign in the car or the app in and then only stays connected for short periods of time. The remote functions seem to work. The web site seems to show no issue with the car connection.
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