Porsche Wall Charger Connect | Unbox & Install

[snstevens]

Thanks Sam so you don not need the nurtural line then. Makes sense as most 220 v hot tubs are wired that way.

Thanks

Here's an image of the connection inside the PWCC - 2 hot lines and one ground. According to my electrician the two hots are interchangeable at the breaker. With a 100A circuit breaker you set the RED rotary switch to F and the DIP switch is set as S1-ON, S2-OFF for 240V split phase connection (standard North America), both of which are shown in the photo.

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[JRNJTAYCAN]

Here's an image of the connection inside the PWCC - 2 hot lines and one ground. According to my electrician the two hots are interchangeable at the breaker. With a 100A circuit breaker you set the RED rotary switch to F and the DIP switch is set as S1-ON, S2-OFF for 240V split phase connection (standard North America), both of which are shown in the photo.

Cool thank you and yes your guy is correct, on a 220 line it does not matter how the black and red tie into the breaker.
Thanks again for your help!

 

[Porsche-dude-23]

Can you send a screen shot of what you see when you click on the "User Profiles" option from the web application?

So there is an option to link the account but it i giving the same error when i tried to link. I do not know what's hsppening with their pairing server but it looks like both the web and the app are taking us to pair.porsche.com which is down for many days... frustrating

error message

 

[snstevens]

So there is an option to link the account but it i giving the same error when i tried to link. I do not know what's hsppening with their pairing server but it looks like both the web and the app are taking us to pair.porsche.com which is down for many days... frustrating

error message

Thanks for sending the picture. I was pretty sure there was a way to initiate linkage from the website.

Now don't laugh at me when I suggest you call the helpline at 1-800-Porsche. I've actually had good luck with this when the issue had to so with either the my.porsche.com website, or issues with linking the My Porsche app to my car. I know some others on the Forum have not always had good results, but this is exactly the kind of issue that they might be able to help you with.

Better than sitting on your hands anyway

 

[Porsche-dude-23]

Thanks for sending the picture. I was pretty sure there was a way to initiate linkage from the website.

Now don't laugh at me when I suggest you call the helpline at 1-800-Porsche. I've actually had good luck with this when the issue had to so with either the my.porsche.com website, or issues with linking the My Porsche app to my car. I know some others on the Forum have not always had good results, but this is exactly the kind of issue that they might be able to help you with.

Better than sitting on your hands anyway

I already sent them an support message from the website and got an email today to call call the helpline at 1-800-Porsche if this is urgent. i was already thinking of calling them today. i will keep you posted. hope i get this resolved. i love the PWCC already so i would hate to have this frustration building up

 

[spicyypenguin]

So there is an option to link the account but it i giving the same error when i tried to link. I do not know what's hsppening with their pairing server but it looks like both the web and the app are taking us to pair.porsche.com which is down for many days... frustrating

error message

I'm also seeing the same exact thing on my end.

I got my PWCC about 6 months ago - working great so far, charges my Taycan GTS and our other car (BMW 330e) fine. This wasn't an issue when I first set it up and linking to my Porsche ID/profile was pretty straightforward. We recently upgraded our home network and thus had to reset the PWCC - didn't see any other way for the PWCC to "forget" an existing Wi-Fi credential/password. When I try to re-link it to my profile (via QR code or following the URL), I also get that error message.

I also called Porsche, they took some info and are looking into it. I'll post here if I get any updates or if anything changes.

 

[Gubab]

Server is up again and linking the device to Porsche ID is possible again!

So there is an option to link the account but it i giving the same error when i tried to link. I do not know what's hsppening with their pairing server but it looks like both the web and the app are taking us to pair.porsche.com which is down for many days... frustrating

error message

 

[Porsche-dude-23]

Server is up again and linking the device to Porsche ID is possible again!

Yay finally….Thanks for sending a note. I will try today and update here.

 

[Surlymcm]

Picked up our CT today. Stuck the plug in when we got home and everything worked as it should! Oh happy day.

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