Porshe service center charging to reset alerts / brand new MY2021

neilp1

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Hi All - I wrapped my car and when it came back it had 3 alerts which need to be reset as the mirrors, doors and tires were removed to do the wrap and ceramic.
Porsche is charging me $186 for this visit. Do you guys think this is fair? Any options to have this reset on my own?
The 3 are:
Porsche Taycan Porshe service center charging to reset alerts / brand new MY2021 taycan system errors


Thanks!
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rquinton

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Hi All - I wrapped my car and when it came back it had 3 alerts which need to be reset as the mirrors, doors and tires were removed to do the wrap and ceramic.
Porsche is charging me $186 for this visit. Do you guys think this is fair? Any options to have this reset on my own?
The 3 are:
taycan system errors.jpeg


Thanks!
Just wondering why the doors and mirrors were taken off to wrap the car? Not sure why they would need to be taken off. Not even sure why the tires would need to come off but seems more reasonable.
 

Reg

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Yes, it is reasonable. It was caused by something someone else did to the car.

It is not just resetting an alert, it is re-programming mirrors to sync with the car so can do the lane change assist (or something like that).

I had the same issue and the company that did the wrap paid for this since I assume there is a right way and wrong way to take off the mirrors to do the wrap.
 

Tay Tay

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I don't know about the other two but the tire change reset is completely UNreasonable. There is another thread about that, and some people didn't need to do anything when changing tires/wheels and others claimed they needed the dealer to do it at exorbitant rates. That is definitely not something that should require going to a dealer.
 


andrewket

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Yes, it is reasonable. It was caused by something someone else did to the car.

It is not just resetting an alert, it is re-programming mirrors to sync with the car so can do the lane change assist (or something like that).

I had the same issue and the company that did the wrap paid for this since I assume there is a right way and wrong way to take off the mirrors to do the wrap.
I've had this issue with other cars. You need to disconnect the 12V before performing any of the work, and only reconnect the 12V once everything is back in place.
 
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neilp1

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I've had this issue with other cars. You need to disconnect the 12V before performing any of the work, and only reconnect the 12V once everything is back in place.
got it, thanks man!
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