Problem with left (AC) charging port

iliyas007

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Hi All,

I have just bought a new Porsche Taycan Turbo and since there is no porsche dealership in my city i had to buy it from different city (from far away - so I cant just take it to dealership).

When my car arrived it was very cold - about -30 degrees centigrade. 12v battery was dead and using some help from online forums I was able to charge and everything was okay. In the process, I released emergency plug to release charging port on the left side of the car and ever since the thread is hanging lose behind drivers door.

That was no problem when I used DC charger on the right side, but now I installed a wallbox at home and wanted to charge. The car would not take a charge saying that there is a problem with charging port door.
Question: how do you get that emergency thread back inside the car?

i attach a photo, but it is not my car. The same problem


Thank you,
Iliyas

A940F99C-2F97-4CA7-BC45-B8E8FCF8DDA9.jpeg
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NC_Taycan

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Carefully push the tether back through the hole.
 
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iliyas007

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Carefully push the tether back through the hole.
That’s what I did. Although pushing a slack tether through the whole is a very hard task - as if Porsche did not want us to do it.
Now car is giving me a mistake “AC charging port door malfunction”. And it would not take the charge through that port
 

Crazycanuck

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Just did this over the weekend due to 12v issue. Try pushing more and slower. It’ll eventually go back in like before. Test of patience for this one. Took me 5 tries
 

chrisk

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I am curious why do you guys use the emergency release on the charging port when you get a dead 12v.
If you want to just "disconnect" the charger for safety reasons wouldn't it suffice to unplug the charger from the wall outlet or flip the circuit breaker? Then after the car is revived, you can disconnect the charging cable normally.
Am I missing something?
 
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iliyas007

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I am curious why do you guys use the emergency release on the charging port when you get a dead 12v.
If you want to just "disconnect" the charger for safety reasons wouldn't it suffice to unplug the charger from the wall outlet or flip the circuit breaker? Then after the car is revived, you can disconnect the charging cable normally.
Am I missing something?
First of all, problem with charging solved. I removed my bad putting back and now it is charging. Need to put back this thing carefully now.

as for your question, I though I can charge 12v battery using a wall charger. So when it failed had to emergency remove the plug when car was frozen
 
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