I called Porsche ten days ago to report the issue and they told me it would take a couple of days to get a response from the their technical team. So far, nothing more from Porsche. Guess that expecting any follow up from them is a bridge too far….Calendar update today and all my radio favorites disappeared again - why?
Thanks - I suspected from various posts that this was a larger issue. It was interesting that the Porsche Connect rep couldn’t find anything in the database but more frustrating is their continuing lack of follow up. It’s a disappointing black hole, or worse, if it’s an attitudinal one….the "disappearing favorites and POIs" (I guess it's the same reason) is linked since at least March or April to a "master ticket" in Porsches Jira tracking system which they obviously share with Audi.
But no solutions
Hoping this is THE fix. I only had maybe a dozen favorite radio channels set so I gave up and just re-added them. I’ve been in the software business for a long time so these things are not uncommon. It’s been a series of issues in the first 30 days that’s frustrating.Two days ago I got 11 updates for the PCM. One of them was for the favorites. The ones I had saved were deleted. But now the looks changed. It works much better than before. Adding my previous favorites was easy.
As far as I can tell, it's just a thing that happens at random. I'll go weeks without losing favorites and then it will happen 3 days in a row. All of my software is up to date as far as I know. Luckily, I have the passenger screen and drive my daughter to school every day, so she just adds them all back when they disappear.Anyone come up with a work around or do I just need to manually re-add them?
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Thanks. Added mine all back. So far so good. Just another software quirk.As far as I can tell, it's just a thing that happens at random. I'll go weeks without losing favorites and then it will happen 3 days in a row. All of my software is up to date as far as I know. Luckily, I have the passenger screen and drive my daughter to school every day, so she just adds them all back when they disappear.
I agree, but the interior alarm turning itself on when I specifically uncheck it in the PCM is a bit more annoying as it does it daily. Since my alarm goes off when on my slight incline driveway, I have to make sure I double click the FOB to lock the car if I forgot to turn it off in the PCM (so no locking via comfort access).I’ve owned my car since early August. Basically the Favorites only last a week at best for me. It’s the most annoying quirk that I’ve experienced.
You win. That’s worse. Guess I’m lucky that I haven’t run into that. It does however like to warn me and tighten the steering wheel when I’m driving as an alert to pay attention even though I am with hands on the wheel, etc.I agree, but the interior alarm turning itself on when I specifically uncheck it in the PCM is a bit more annoying as it does it daily. Since my alarm goes off when on my slight incline driveway, I have to make sure I double click the FOB to lock the car if I forgot to turn it off in the PCM (so no locking via comfort access).
I’m having exactly the same issue. Had it from new on both our 4S and now on our 4S CT.Anyone figure out a fix for this? I’ve re-added my favorites twice this week so far.