Recall Frenzy

[scav]

do you try to be so incredibly coarse?

He is one of the fanatical fanboys that have been popping up on this forum lately.

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[Archimedes]

do you try to be so incredibly coarse?

I asked a simple serious question. You stated that you’ve had nothing but problems with your Taycan and few if any issues with multiple Teslas. Which begs the question, why do you still own a Taycan?

I am truly curious about the answer.

 

[Windpower]

maybe some of you are ok with all the time wasted by the visits to the service center but I am not.

While it would be nice if software updates were delivered over-the-air, there's no use in pissing in the wind (as they say). Yesterday I brought my Taycan in for the WNA5 update; it took a couple of hours and I picked up my car after work. It would have been nice to have this done over the air but it is what it is.
When I first got my Tesla, I had no heat. I brought the car back and It took almost two weeks for a part to come in and be replaced. Apparently there was a bad heat pump sensor which Tesla installed on all cars in that time period and they all needed to be replaced. Tesla gave me an Uber credit so I could get home (which was nice) but for the next two weeks I had to figure out transportation on my own. I'm mentioning this simply because nothing is perfect.

 

[biohoodc]

To ask a related question, I received a email saying I needed to come in for WNA5: The "power electronics and engine electronics (DME) software" fix but when I check on the recall site and on the My Porsche app, it lists no recalls on my vehicle. Which do I trust?

 

[Archimedes]

He is one of the fanatical fanboys that have been popping up on this forum lately.

Fanboy…

Don’t have love or hate for Porsche. Just never seen so many whiners than there are in this forum. Then again, clearly there are some first time owners on this forum that appear to have thought they were buying a Tesla. Or an iPad…

I buy cars to drive them, not whine like a baby because they’re not perfect.

 

[Windpower]

To ask a related question, I received a email saying I needed to come in for WNA5: The "power electronics and engine electronics (DME) software" fix but when I check on the recall site and on the My Porsche app, it lists no recalls on my vehicle. Which do I trust?

If you received an email message, I would just do it. Yesterday, after having the WNA5 update done., I spoke to my service advisor and he said this update might fix a number of odd things people have reported such as 'dead' 12v batteries (he said that there was a small possibility that after a high voltage battery charge, the car would continue to consume 12v power which, after a few days, would drain the 12v battery to the point where the battery would be isolated to avoid damage ... and WMA5 would fix this). None of these 'fixes' sounded urgent but it can't hurt to get these done at some point.

 

[DerekS]

I buy cars to drive them, not whine like a baby because they’re not perfect.

What should we expect for 100-200k cars? Features that work?

 

[TaycanCook]

What should we expect for 100-200k cars? Features that work?

That would just be absurd. /s

 

[Chris8536]

This is the primary reason I sold mine. Got to the point where the instability was making me feel unsafe after some near catastrophic issues. I just didn’t want to wonder after every update if Porsche did proper QA on it.

genuinely love the vehicle but not to
The point of safety issues.

 

[submatrix]

Well, most of them are important safety issues so...I'd rather have them than not. I'm a software guy so I tend to operate on the principle of "take the updates."

Derek if you are a software guy you should know you definitely should be extremely wary of taking the updates

 

[kort]

Derek if you are a software guy you should know you definitely should be extremely wary of taking the updates

the possibility of issues created by major updates is a concern that shouldn't be overlooked.
that T car that sends major updates OTA will send out updates in limited numbers and they do customize the updates for the many different versions out there.
I suppose the reason that Porsche does the updates in their shops is to mitigate any potential issues from the updates. I and others have been told that the car will need to stay longer because the update failed to load properly.

 

[VOLT4GE]

Fanboy…

Don’t have love or hate for Porsche. Just never seen so many whiners than there are in this forum. Then again, clearly there are some first time owners on this forum that appear to have thought they were buying a Tesla. Or an iPad…

I buy cars to drive them, not whine like a baby because they’re not perfect.

Look, when you drop a hundred grand—or more than double that—on an automobile, is it really too much to expect that it’ll have full functionality, especially in the first year or two of ownership?

 

[Archimedes]

Look, when you drop a hundred grand—or more than double that—on an automobile, is it really too much to expect that it’ll have full functionality, especially in the first year or two of ownership?

Yes, but not every single little thing. At least not in a Porsche. Porsche builds great drivers cars with little annoyances sprinkled in to keep it interesting. Not unique to the Taycan by any means. I could make a list of little issues with every Porsche I’ve ever owned, but I’d rather just drive them and focus on their awesomeness than sit around complaining about the radio.

 

[KensingtonPark]

Look, when you drop a hundred grand—or more than double that—on an automobile, is it really too much to expect that it’ll have full functionality, especially in the first year or two of ownership?

Absolutely not.

I think what you are seeing is a natural conflict from owners of a car who bought expecting Porsche to have problems with its first EV vs. those who bought expecting Porsche to have learned from the experiences of others who went before them (e.g., Tesla, Chevrolet, Hyundai, Jaguar). While I am in the former group, I am still a little surprised at some of the issues that are so similar to the earlier manufacturer's entrants into the space. I have posted earlier about my experiences with EVs and plugins before the Taycan, and a sizeable number of the issues that people are having are the same as those I and other owners of the these other EVs experienced. I think, however, that a number of factors are driving the negative experience of all of us, and they are not all EV-related:

• Rattles and physical issues. These are on Porsche, as most of these don't have that much to do with the fact that this is an EV. Maybe a tiny amount attributable to efforts to make parts lighter and a greater willingness to sacrifice some incremental integrity to make that happen.
• Long waits for repairs. This, unfortunately, is probably a combination of COVID, all-new car and general manufacturing delays. There were going to be recalls and parts failures, but the waits really make the process terrible, especially since quite a number of them render the car undriveable. I had a three month wait for a seat part, but I was able to drive the car during this time. I cannot imagine what it would have been like if I could not drive my car during this time.
• Drivetrain component failures. This is the newest part of the car, and the portion of the vehicle where the most failures would have been anticipated, even by us as buyers. The portion of this I place on Porsche is the failure of the firm to anticipate the natural higher than normal failure rate and arrange for an higher-than usual supply of replacement parts.
• OTA Updates. This is definitely on Porsche. I think this is pretty clearly a mismanagement of marketing, the ability of engineers to confidently deploy, and the relationship between the manufacturer and its dealers.
• New components/features in subsequent model years. This one is on us, unfortunately. The language that people cite to support the expectation that new PCM features would all be retroactively deployed to older cars is weak. I think that the language fairly supports the notion that fixes/improvements to the deployed features would be deployed is supported, but not new features. I totally understand that others do it, but plenty do not, and I don't see that Porsche promised that they would. I can understand disappointment, but my disappointment is rooted in a faulty assumption on my part, so it's on me. I don't really care so much about the new features anyway.

All told, however, it adds up to a lot. While each one by itself is totally understandable, the cumulative impact of these is quite a toll, particularly for people who have been impacted/disappointed by multiple elements of it. I love the car, but I totally understand the frustration of these people in particular.

 

[kort]

Yes, but not every single little thing. At least not in a Porsche. Porsche builds great drivers cars with little annoyances sprinkled in to keep it interesting. Not unique to the Taycan by any means. I could make a list of little issues with every Porsche I’ve ever owned, but I’d rather just drive them and focus on their awesomeness than sit around complaining about the radio.

not quite right, when I had the charging conflicts that went unresolved for months that made charging at EA units a crapshoot, that wasn't a minor annoyance. when I have to bring the car in for 3+ updates that is a waste of my time and is not a minor annoyance.
like others have noted, when you buy a premium car you expect to have a premium ownership experience.
that said I have owned all sorts of upmarket cars and the only one that was as poor as this was a bmw X6 which I owned and sold within a year.
you asked why do I keep this car, the answer is twofold, one reason is that I am leasing this car and it could be costly to get out of the lease and the other reason is, in case you haven't noticed, is the dearth of new cars available.

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