Stereo keeps muting!

Lfcdan

Well-Known Member
First Name
Dan
Joined
Nov 25, 2019
Threads
5
Messages
440
Reaction score
196
Location
England
Vehicles
Taycan (soon), Etron Launch edition (soon) EX 911 Targa 4s and Cayenne hybrid (2010)
Country flag
I've picked up my Turbo today and had a 420 mile drive home, the Bose stereo kept muting so I had to keep rolling the Volume wheel on the steering wheel to get it back on
It was mainly when using car play, the track was still playing just no volume

has anyone else had this issue?
Sponsored

 

pod1

Member
Joined
Jul 23, 2020
Threads
0
Messages
15
Reaction score
14
Location
PA
Vehicles
Taycan 4S
Country flag
I've picked up my Turbo today and had a 420 mile drive home, the Bose stereo kept muting so I had to keep rolling the Volume wheel on the steering wheel to get it back on
It was mainly when using car play, the track was still playing just no volume

has anyone else had this issue?
Are you sure you’re not accidentally pushing on the volume wheel while driving as that is the function to mute the stereo.
 
OP
OP

Lfcdan

Well-Known Member
First Name
Dan
Joined
Nov 25, 2019
Threads
5
Messages
440
Reaction score
196
Location
England
Vehicles
Taycan (soon), Etron Launch edition (soon) EX 911 Targa 4s and Cayenne hybrid (2010)
Country flag
Are you sure you’re not accidentally pushing on the volume wheel while driving as that is the function to mute the stereo.
Possibly :CWL:
 

Scandinavian

Well-Known Member
First Name
Peter
Joined
Nov 3, 2019
Threads
47
Messages
3,081
Reaction score
2,678
Location
France
Vehicles
Taycan T, Tesla M3P, Aston Martin DB9, Porsche 996 C4 Cab
Country flag
I have had the same issue a few times. I have been using Apple Music in the car at the time. It looks like the track is playing but volume is zero. And I can not change it. Need to switch to normal radio and then back to Music.
The only thing I can think of is that there was no LTE connection and no cellular service at all. I have had similar issues with Spotify also. Keep an eye out if you loose LTE signal or any data connection?
 
OP
OP

Lfcdan

Well-Known Member
First Name
Dan
Joined
Nov 25, 2019
Threads
5
Messages
440
Reaction score
196
Location
England
Vehicles
Taycan (soon), Etron Launch edition (soon) EX 911 Targa 4s and Cayenne hybrid (2010)
Country flag
I have had the same issue a few times. I have been using Apple Music in the car at the time. It looks like the track is playing but volume is zero. And I can not change it. Need to switch to normal radio and then back to Music.
The only thing I can think of is that there was no LTE connection and no cellular service at all. I have had similar issues with Spotify also. Keep an eye out if you loose LTE signal or any data connection?
On mine i just need to turn the volume up, it shows the mute sign on the screen
 


Dlurker20

Well-Known Member
First Name
David
Joined
Jun 19, 2020
Threads
3
Messages
159
Reaction score
153
Location
Minnesota
Vehicles
Taycan 4S, Acura MDX, Mini Cooper
Country flag
I have had the same issue a few times. I have been using Apple Music in the car at the time. It looks like the track is playing but volume is zero. And I can not change it. Need to switch to normal radio and then back to Music.
The only thing I can think of is that there was no LTE connection and no cellular service at all. I have had similar issues with Spotify also. Keep an eye out if you loose LTE signal or any data connection?
I’ve had that in the wireless Apple CarPlay in my BMWs. I’ve never experienced that using the wired CarPlay though. Were you usIng CarPlay or the PCM music interface?
 

Miwa

Well-Known Member
Joined
Oct 3, 2019
Threads
10
Messages
825
Reaction score
856
Location
Bay Area, CA, USA
Vehicles
Taycan Turbo
Country flag
If you are listening to something not through CarPlay and your phone is connected via CarPlay, then sounds from your phone will interrupt the music, like if you get a notification. Might be a bug or something that it doesn't switch the audio back after playing CarPlay sounds.
 

dnanian

Well-Known Member
First Name
David
Joined
May 18, 2020
Threads
19
Messages
322
Reaction score
240
Location
Massachusetts
Vehicles
Taycan, Tesla Model S, BMW i3
Country flag
I have had the same issue a few times. I have been using Apple Music in the car at the time. It looks like the track is playing but volume is zero. And I can not change it. Need to switch to normal radio and then back to Music.
This problem I've had, and it's not just Apple Music, but Bluetooth audio too. Same fix. I think it's a PCM bug, not a data issue.
 


TAYC4N

Well-Known Member
First Name
AM
Joined
Nov 24, 2019
Threads
34
Messages
779
Reaction score
632
Location
London UK
Vehicles
Taycan GTS (PTS)
Country flag
Great first post after a long awaited pick up! :CWL:
 

SteveMc

Well-Known Member
Joined
Nov 10, 2019
Threads
9
Messages
115
Reaction score
95
Location
London
Vehicles
Taycan Turbo
Country flag
I've picked up my Turbo today and had a 420 mile drive home, the Bose stereo kept muting so I had to keep rolling the Volume wheel on the steering wheel to get it back on
It was mainly when using car play, the track was still playing just no volume

has anyone else had this issue?
Yes same issue - was listening to music on Spotify via Carplay with the satnav on. The Nav gave an instruction and the music muted....but then didn't unmute. To fix I turned up the volume.

PCM bug....of which there seem to be many!
 

zeebee2

Member
First Name
Zahid
Joined
May 21, 2020
Threads
0
Messages
17
Reaction score
18
Location
London
Vehicles
Taycan 4s (since June 20) and Land Rover Evoque
Country flag
Yes same issue - was listening to music on Spotify via Carplay with the satnav on. The Nav gave an instruction and the music muted....but then didn't unmute. To fix I turned up the volume.

PCM bug....of which there seem to be many!
I have exactly the same issue. I have a long list of non-critical bugs with the PCM that I have brought to my dealer's attention
 
OP
OP

Lfcdan

Well-Known Member
First Name
Dan
Joined
Nov 25, 2019
Threads
5
Messages
440
Reaction score
196
Location
England
Vehicles
Taycan (soon), Etron Launch edition (soon) EX 911 Targa 4s and Cayenne hybrid (2010)
Country flag
I have exactly the same issue. I have a long list of non-critical bugs with the PCM that I have brought to my dealer's attention
Let me know if you get a fix, my biggest concern is not being able to charge at home !!!!
 

Scandinavian

Well-Known Member
First Name
Peter
Joined
Nov 3, 2019
Threads
47
Messages
3,081
Reaction score
2,678
Location
France
Vehicles
Taycan T, Tesla M3P, Aston Martin DB9, Porsche 996 C4 Cab
Country flag
Why can you not charge at home?
 
OP
OP

Lfcdan

Well-Known Member
First Name
Dan
Joined
Nov 25, 2019
Threads
5
Messages
440
Reaction score
196
Location
England
Vehicles
Taycan (soon), Etron Launch edition (soon) EX 911 Targa 4s and Cayenne hybrid (2010)
Country flag
Why can you not charge at home?
My home charger won't charge my Taycan but works fine on my other car



so I'm having to use the connect charger that comes with the car but it's going to take 36hrs
Porsche GB are closed today, the dealer I bought the car from are 400 miles away (they have given me some suggestions but they haven't worked)

I visited my local dealership today who told me to go to where I bought it from
Which is poor service
 

Scandinavian

Well-Known Member
First Name
Peter
Joined
Nov 3, 2019
Threads
47
Messages
3,081
Reaction score
2,678
Location
France
Vehicles
Taycan T, Tesla M3P, Aston Martin DB9, Porsche 996 C4 Cab
Country flag
My home charger won't charge my Taycan but works fine on my other car



so I'm having to use the connect charger that comes with the car but it's going to take 36hrs
Porsche GB are closed today, the dealer I bought the car from are 400 miles away (they have given me some suggestions but they haven't worked)

I visited my local dealership today who told me to go to where I bought it from
Which is poor service
Sorry to hear that. How old is your home charger then? Maybe there is some SW update for it to bring it up to date.

I have a Tesla Wall connector with 11 kW that works great and yesterday I got this installed
Porsche Taycan Stereo keeps muting! 6914F395-C8C9-44AD-ABAB-183EA2495273

sorry for the tilted picture! No idea why?

This also brings 11 kW but can charge up to 22 kW if the car can take it.

Some friends charged their Zoe with this at more than 20 kW!!!
Sponsored

 
 




Top