Still waiting...

[rx7arai]

Soon it’ll be 4 months since I turned my car in for a minor rear-end collision accident occurred on 1/21. The final estimate comes out to be around $20k, plus the cost of car rental. The reason I was given for the delay is the limited availability of parts, especially the “restricted parts” from Porsche. I wonder if anyone had similar experiences with the prolonged waiting period for the repair. On another note, the battery will need to be removed by the dealer in order to repair the rear bumper, adding another ~$2k to the total cost.

 

[nickmdp]

Yikes! That sure seems crazy to me. I imagine insurance is covering most of it, but I imagine a 4 month rental car might be a bit more than they'd cover, and I'd be expecting that to be on the dealership if they don't have the part available.

 

[RCorsa]

This has been a common issue with tesla for over a decade. Parts often delays repairs for months. I had a grocery truck hit my parked model 3 2 years ago and it took 6 months to fix it. The insurance company covered the rental for the entire time. My wife’s model x and model s before that also got hit and repairs took 4 months to get parts each time.

 

[rx7arai]

Yeah, the rental coverage was definitely a big concern to me. I have USAA insurance, so their service is generally pretty good. They said due to the limitation in parts availability; they will cover the rental cost for the entire repair duration (thank goodness).

Yikes! That sure seems crazy to me. I imagine insurance is covering most of it, but I imagine a 4 month rental car might be a bit more than they'd cover, and I'd be expecting that to be on the dealership if they don't have the part available.

 

[rx7arai]

Yeah, I heard similar stories about Tesla’s long repair time due to parts. I just didn't expect that from Porsche, especially since I had a few repairs done on my other Porsches before, and it was usually a couple of weeks' worth of ordeal at best, but I guess that's the new normal now.

This has been a common issue with tesla for over a decade. Parts often delays repairs for months. I had a grocery truck hit my parked model 3 2 years ago and it took 6 months to fix it. The insurance company covered the rental for the entire time. My wife’s model x and model s before that also got hit and repairs took 4 months to get parts each time.

 

[nickmdp]

Any idea what parts are taking so long to arrive and/or what's so expensive about it? If I had to take a guess, I think they have some of the air suspension parts around that area, but it doesn't seem like there's much damage there.

 

[rx7arai]

Based on the body shop's explanation, it's mostly the “restricted parts” from Porsche that they are waiting on. I'm not completely clear on what considers as a “restricted parts,” perhaps any body panels that are made from stamped or fabricated aluminum or other types of metal, and what about the restricted parts being so difficult to acquire? On top of that, only Porsche certified bady shops can purchase restricted parts.

Any idea what parts are taking so long to arrive and/or what's so expensive about it? If I had to take a guess, I think they have some of the air suspension parts around that area, but it doesn't seem like there's much damage there.

 

[BigBob]

Wow, that's nearly expensive as the bill a chap on here got for kerbing a wheel!

I don't feel quite so grumpy about my insurance premium if they're giving out bills like that for what looks like the sort of thing you'd get fixed on a regular car for £1-2k in a week.

 

[f1eng]

Soon it’ll be 4 months since I turned my car in for a minor rear-end collision accident occurred on 1/21. The final estimate comes out to be around $20k, plus the cost of car rental. The reason I was given for the delay is the limited availability of parts, especially the “restricted parts” from Porsche. I wonder if anyone had similar experiences with the prolonged waiting period for the repair. On another note, the battery will need to be removed by the dealer in order to repair the rear bumper, adding another ~$2k to the total cost.

Wow that is a LOT of damage to the underneath of the car!

 

[rx7arai]

Update:
Approaching 5.5 months since the accident. The trunk piece is finally finished. The battery and rear drivetrain had to be removed for the trunk repair. Now it’s just waiting for the final assembly of the rear bumper, interior finishes, paint, and motor calibration. Hopefully, it will not be much longer before she is home.

 

[Dabz]

Friend of mine was hit in his Taycan and without for over 4 months too while he waited for parts. It's a worry that someone else's bad driving can leave you without your Taycan for months on end

 

[BigBob]

Seems like some big design flaws if it takes nearly 6 months to fix a car getting bashed from behind. It's not exactly an unusual thing to happen. Maybe some special circumstances etc in this case that can't be seen, but it's nuts. What happens on 4 or 5 years when you want to use an independent body shop or something? Makes the residual value of these cars look awful over the slightly longer term.

 

[rx7arai]

Friend of mine was hit in his Taycan and without for over 4 months too while he waited for parts. It's a worry that someone else's bad driving can leave you without your Taycan for months on end

True, I also thought about why I'm suffering the consequence for someone else's mistake—Not to mention the other driver didn't have insurance. But I guess that's how life works. I hope your friend will get his Taycan back soon.

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