Shawnwama
Member
- First Name
- Shawn
- Joined
- Feb 15, 2022
- Threads
- 2
- Messages
- 19
- Reaction score
- 11
- Location
- Vancouver, BC
- Vehicles
- Taycan 4S - Frozen Berry, BMW X1 (F48)
- Thread starter
- #1
I have purchased my Taycan last Nov had a lot of fun till now.
I found out my A/C stopped working the end of June.
So contacted the dealer right away as the long weekend is finished, and they booked my appointment the late in July, and they said it is earliest. (no service loaner available too until October)
I had to drove my car without A/C even heatwave warning is issued to go work, and for my daily routine.
I dropped off my car a few days ago, and I was told there is no ETA, it can be a few day, it can be a few weeks, it can be a month.
And the service advisor told me, he can give 2 options, the first one is take the car and come back late in Oct, or the second is leave the car in the shop and just wait. because they don't have any technician available and don't know when they can have a look. lol
Of course, there is no service loaner available, also they refused giving me a rental car either/uber credit either.
Even though I have a service package called "VIP Package" which includes "Service Loaner Vehicle".
is it common situation on your area too? or am I special case having this "post covid" era?
Please share your experience, thank you!
I found out my A/C stopped working the end of June.
So contacted the dealer right away as the long weekend is finished, and they booked my appointment the late in July, and they said it is earliest. (no service loaner available too until October)
I had to drove my car without A/C even heatwave warning is issued to go work, and for my daily routine.
I dropped off my car a few days ago, and I was told there is no ETA, it can be a few day, it can be a few weeks, it can be a month.
And the service advisor told me, he can give 2 options, the first one is take the car and come back late in Oct, or the second is leave the car in the shop and just wait. because they don't have any technician available and don't know when they can have a look. lol
Of course, there is no service loaner available, also they refused giving me a rental car either/uber credit either.
Even though I have a service package called "VIP Package" which includes "Service Loaner Vehicle".
is it common situation on your area too? or am I special case having this "post covid" era?
Please share your experience, thank you!
Sponsored
Last edited: