To be fair, I don't know that they get notifications. They will only know when if log into the system and check the status of your order.
There's a difference between saying "check back with us regularly and we'll be able to give you update on your build allocation" to "we'll notify you as soon as anything has changed". The latter was promised to me but not delivered. Factor in the guy doesn't know the charging prices that has been on their site for a month and he's back peddled on the promised Porsche Experience Center day to now just a center launch and no test drive, I'm pretty miffed right now. They should not set expectations only to not deliver and back peddle on promises. It has dampened my excitement because honestly, I felt like I've been treated like a mug with typical bad sales tactics and I somehow expected more from Porsche. Sorry to have gone on a bit of a rant.
I’d find out who the dealer principal is and let him know that your disappointed with the experience. If that doesn’t work, call Porsche customer service.
I'm new to Porsche and I didn't know there was a thing as "dealer principal". I'll be sure to contact him tomorrow.
telling you he would tell you as soon as there is a change, was certainly not right, unless he naively thought he would be notified, so unless he is new to the job, he should know better. far worse is back peddling on promises about the PEC.
Basically the Dealer Manager, if that doesn’t work then find out the owner of the garage or Goto Porsche customer services.
It’s ridiculous, should just be an easy thing to add onto your My Porsche app!
It certainly would keep me from interrupting my sales person with requests for updates
When I ordered my Panamera and Macan in Sweden I got mail from Porsche with every change in status like ”entering production”, ”your car finished at the factory” and so on.
Since the Etron is early, that kind of dampens my theory that the delay is due to China flu issues.
