W1NGE
Well-Known Member
- First Name
- Adrian
- Joined
- Jan 11, 2021
- Threads
- 32
- Messages
- 8,797
- Reaction score
- 5,269
- Location
- Aberdeen, Scotland
- Vehicles
- GTS ST, Macan T
- Thread starter
- #1
I suspect most of us (current owners) are aware of at least 1 current 2022 safety recall (WNA5 - DME Reprogramming) but there is another.
I'm not sure if I'm just unlucky but I regularly check the main Porsche website recall checker (by VIN) and as of today no recalls are outstanding for my car. I log into My Porsche (website) and WNA5 is mentioned as a 'possible' and if 'needed' I'll receive a letter to confirm (reported for several days now). Meanwhile the My Porsche App doesn't report anything (quelle surprise!).
Not happy with this (obviously) I contacted Porsche Centre Aberdeen (never a good experience) only to be passed around and then ultimately contacted by a different branch (Perth) of the same franchise. Most helpful lady (most on the ball person to ever have answered the phone to date) apologised for the confusion and confirmed a) I ought to have received a letter by now for WNA5 (listed 1/3/22) and that there was a second recall relating to pressure sensors (not sure what this is or if it relates to AC heating issues people have reported).
Is it unreasonable to expect both recalls to be accurately captured in all Porsche public communications - email, letter, web site and apps?
If not already done so I would suggest folk to contact their dealer and confirm what may / may not be outstanding for their vehicle and don't leave it to chance.
I'm not sure if I'm just unlucky but I regularly check the main Porsche website recall checker (by VIN) and as of today no recalls are outstanding for my car. I log into My Porsche (website) and WNA5 is mentioned as a 'possible' and if 'needed' I'll receive a letter to confirm (reported for several days now). Meanwhile the My Porsche App doesn't report anything (quelle surprise!).
Not happy with this (obviously) I contacted Porsche Centre Aberdeen (never a good experience) only to be passed around and then ultimately contacted by a different branch (Perth) of the same franchise. Most helpful lady (most on the ball person to ever have answered the phone to date) apologised for the confusion and confirmed a) I ought to have received a letter by now for WNA5 (listed 1/3/22) and that there was a second recall relating to pressure sensors (not sure what this is or if it relates to AC heating issues people have reported).
Is it unreasonable to expect both recalls to be accurately captured in all Porsche public communications - email, letter, web site and apps?
If not already done so I would suggest folk to contact their dealer and confirm what may / may not be outstanding for their vehicle and don't leave it to chance.
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