PTEastBay
Active Member
- Joined
- May 28, 2021
- Threads
- 1
- Messages
- 41
- Reaction score
- 17
- Location
- SF Bay Area
- Vehicles
- Taycan RWD (June), X7, E-class Wagon
Based on what others have posted it seems like the dealer connects the VIN to your account when they receive the car. There seems to be a different backend or communication issue preventing some of us from logging into the vehicle. My dealer told me at pickup that Porsche had to release the car to me in their system ("RDR" process, whatever that means) and that could take a few days especially at the end of their sales quarter, but no luck yet, even though the car has since been RDR'ed per the dealer.
Based on reports of this suddenly starting to work for some posters, it seems like it may be something on the backend that has to be corrected by support. Factory and 12V resets at various locations (to account for cell signal strength) have not made a difference for me.
Based on reports of this suddenly starting to work for some posters, it seems like it may be something on the backend that has to be corrected by support. Factory and 12V resets at various locations (to account for cell signal strength) have not made a difference for me.
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