Unable to login with Porsche ID

NC_Taycan

Well-Known Member
First Name
Lewis
Joined
Oct 13, 2020
Threads
12
Messages
810
Reaction score
713
Location
Wake Forest, NC
Vehicles
'12 Tesla Model S P85, '17 Cayenne S, '20 Taycan Turbo
Country flag
So here's an update on my situation. Brief history. Oct 11 my 12V battery died. Since then I have been unable to log into the car with my Porsche ID and the car has not updated any status on the Porsche servers. The Taycan specialist at my dealer pulled the OTA Communications Module (or OTA Control Module) and found it had latched itself in a state similar to the state prior to customer delivery, however it could not get out of this state so he replaced it. After replacement, I am able to log in to the car with my Porsche ID but I still have problems with my Porsche ID (can't complete the checkout process so can't accept terms and conditions so none of the Connect services in the car work). Anyway, for those of you with both of these symptoms (no update of data to Porsche servers, can't log in with known good Porsche ID), ask your dealer to check out if the OTA Communications Module (OTA Control Module) is good or latched into a bad state similar to pre-delivery.
Sponsored

 
 




Top