- Feb 7, 2021
- Reaction score
- '21 taycan 4s
there are many similar instances. typical car dealer BSFully agree...as I mentioned before, my first month was a horror show. It did get better for me.
I go back to another comment of mine where I suggested that they ship these with a 'dealer profile' that allows the OTA updates to be downloaded and installed while in transit/on the dealer lot that needs 'auto-install' configured.
Just an example of @kort comments, the dealers shop I think is doing 'all they can', but they need better training/support from HQ. For example, I made sure they did a full download of all updated before delivery (which took them an extra 5-days!) and even after this when delivered they assured me it was updated. Well, glitchy things were happening in the first couple of days and digging in, I went to the 'updates' tab of the PCM and; yes, they downloaded the updates, but they did not have the checklist/SOP's to follow through and actually go in and 'install' the updates. I had over two-screen-pages of updates that I had to manually 'install' and after a 1-1/2 hours session in my garage, some fo the glitches were going away.
That is just one anecdotal example on where they need to 'support the platform' more holistically across the board.