KidDoc
New Member
- Joined
- Oct 9, 2020
- Threads
- 1
- Messages
- 3
- Reaction score
- 3
- Location
- California
- Vehicles
- Porsche Taycan, Audi A6, Mercedes Benz E-Class, Audi Q7
- Thread starter
- #1
Woke up on the morning of 10/8 to find the car completely dead in my garage. Could not even disconnect the charging cable!
Events leading up to this:
-Took delivery of car on 8/27; found a small paint chip on the front passenger door.
-Have never had more fun driving any other car!
-Dropped off my car at dealership on the morning of 9/29 for paint chip repair and drove to work in a loaner.
-Car was at Porsche approved body shop for about 1 week (i.e., not used). I used the Porsche connect app almost everyday during this week to verify location of the car.
-Picked up car from dealership after work on 10/5. Happy with the paint chip repair. Drove home (live about 8 miles from the dealership) without any issues.
-Did not use the car the following 2 days (10/6 and 10/7).
-On the evening of 10/7 around 8 pm, I plugged charger into car. State of charge at that time was 38%. I use a charging profile that charges the car to a minimum of 25% so of course, the charging did not start when I plugged in at 8 pm. My preferred charging times are between 11 pm and 6 am.
- On the morning of 10/8, went to take the car to work to find it completely dead. Had no time to deal with it and used another car to get to work, arriving 30 minutes late. My patients were waiting for me.
-Called Walnut Creek Porsche on the morning of 10/9. They sent a tow driver who had no idea how to get the car into neutral. Luckily, I had spent the previous night researching and learning how to restore the car by reading threads on this forum, which is full of helpful information! I guided the tow truck driver through the process.
-I had him connect his charger to the panel located near the driver‘s footwell. Within 2 minutes, I was able to open the frunk with my key. Removed panel to get to the 12 volt battery and connected it to charger. Within 6-7 minutes, car came back to life and I was able to pull it out of the garage. Actually drove the car up and down my street. State of charge now read 36%.
-Called dealership and told them that I could drive the car to them but they wanted to have it towed there.
-Car remains at dealership. Got a call from service manager today asking me about the timeline of events, which I shared. Told that they placed a ticket for this issue to Porsche North America.
-What to do? I believe that the majority of people love their Taycans but how can we possibly deal with the uncertainty of not knowing if our cars will start each morning?
Events leading up to this:
-Took delivery of car on 8/27; found a small paint chip on the front passenger door.
-Have never had more fun driving any other car!
-Dropped off my car at dealership on the morning of 9/29 for paint chip repair and drove to work in a loaner.
-Car was at Porsche approved body shop for about 1 week (i.e., not used). I used the Porsche connect app almost everyday during this week to verify location of the car.
-Picked up car from dealership after work on 10/5. Happy with the paint chip repair. Drove home (live about 8 miles from the dealership) without any issues.
-Did not use the car the following 2 days (10/6 and 10/7).
-On the evening of 10/7 around 8 pm, I plugged charger into car. State of charge at that time was 38%. I use a charging profile that charges the car to a minimum of 25% so of course, the charging did not start when I plugged in at 8 pm. My preferred charging times are between 11 pm and 6 am.
- On the morning of 10/8, went to take the car to work to find it completely dead. Had no time to deal with it and used another car to get to work, arriving 30 minutes late. My patients were waiting for me.
-Called Walnut Creek Porsche on the morning of 10/9. They sent a tow driver who had no idea how to get the car into neutral. Luckily, I had spent the previous night researching and learning how to restore the car by reading threads on this forum, which is full of helpful information! I guided the tow truck driver through the process.
-I had him connect his charger to the panel located near the driver‘s footwell. Within 2 minutes, I was able to open the frunk with my key. Removed panel to get to the 12 volt battery and connected it to charger. Within 6-7 minutes, car came back to life and I was able to pull it out of the garage. Actually drove the car up and down my street. State of charge now read 36%.
-Called dealership and told them that I could drive the car to them but they wanted to have it towed there.
-Car remains at dealership. Got a call from service manager today asking me about the timeline of events, which I shared. Told that they placed a ticket for this issue to Porsche North America.
-What to do? I believe that the majority of people love their Taycans but how can we possibly deal with the uncertainty of not knowing if our cars will start each morning?
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