Who can export some PIWIS procedures as proof to claim?

[real-one]

Hi Fellows,
Last week my Taycan CT stopped working, because the high voltage charger has a defect.
they tow the car to the Porsche dealer, and replaced the HV charger under warranty. But after the replacement the air suspension stucked on the heighest position and they can’t get it lower. Because i installed droplinks they said the calibration can’t be done under warranty. But the lost of ride height level configuration is the result after replacing the HV charger and teaching/coding?

iam looking for some workshop manuals that said some configurations will be lost after coding?

Gpt said:
According to the Porsche Workshop Manual for the Level Control system of the Taycan (9J1), the procedure “Calibrating ride height” must be performed after control unit programming, coding or vehicle configuration changes.

During replacement of the HV On-Board Charger the vehicle configuration is rewritten using PIWIS.

Therefore the Level Control basic setting and ride height calibration must be performed afterwards.

In PIWIS:
Workshop Manual → Level Control → Calibrating ride height

PIWIS Guided Function → Teach-in process level control

Can someone export these procedures, there may be some notes about calibration required after coding etc. Or maybe you know some other documents that configurations will be lost after coding.

thanks!!

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[prj]

You really sent the car to the dealer with lowering links? And you're expecting sympathy?

Suspension warranty void. If you keep pestering your dealer they will put you on a global backlist and every Porsche dealer will refuse you any warranty service. They most likely already have photos of your lowering links, once that gets uploaded to Porsche HQ then they will permanently void your suspension warranty.
Right now most likely they just refused warranty service and did not upload the photos, because they know Porsche would instantly reject the claim and void any warranty you have!

You're playing with fire here. Remove the links and then the suspension can be re-calibrated.

 

[SoccerMan94043]

Those are super easy to add and remove, yes?

 

[real-one]

Well the point is, the malfunction of air suspension is the result after updating the pcm modules. After the update they should also reconfigure the car and calibrate the suspension what is possibly required after updating in my opinion. Replacing the links take aprox. 1 hour, but i had time to replace it before they tow the car..

 

[prj]

Well the point is, the malfunction of air suspension is the result after updating the pcm modules. After the update they should also reconfigure the car and calibrate the suspension what is possibly required after updating in my opinion. Replacing the links take aprox. 1 hour, but i had time to replace it before they tow the car..

Absolutely not. You lost any claims or rights to that after you modified your suspension.
It's not possible to calibrate anything with the lowering links in place and using them (and getting caught) voids the suspension warranty, so most likely now they're not going to touch anything at all.

If you continue to push it they will blacklist you globally and no Porsche dealer will work on your car, your Porsche Approved will be void and you will never be able to extend it, on top of that your car will lose around 25% resale value instantly due to that.
But feel free to f... around and find out some more, it has been a cheap lesson so far - do you want to make it a more expensive one?

 

[SoccerMan94043]

harsh.

 

[gnr3312]

Prj to OP

 

[MaxPlastix]

The move would have been to remove the links before going in for any service, or really any reason at all.
Best chance now is to remove them, go to a different dealer and kindly ask for a recalibration?

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