Bought a CPO 2020 Taycan this year, undriveable since April, repurchase request just denied. Anyone been here? (Connecticut)

[fxst]

TL;DR: CPO 2020 Taycan bought from a Porsche dealer earlier this year. Since April it has died on the road and been towed twice for the red-ring no-drive fault. Dealer A (Clifton Park) kept it ~1 month, found nothing, and it failed again 2 days after pickup. Dealer B (Fairfield) has had it 30+ days (new battery + more). Porsche denied my May buyback request yesterday and called it final. Looking for (1) anyone who's been through a Porsche buyback, approved or denied, and (2) Magnuson-Moss / lemon-law attorney recs in the Northeast, especially Connecticut.

THE CAR: 2020 Taycan 4S, CPO, bought Jan 2026 from a Porsche dealer in CT. 12000 miles at purchase, 16000 now. Still under CPO warranty.

If anyone remembers this post: https://www.taycanforum.com/forum/t...-part-held-in-customs-what-should-i-do.31864/

I am back again with another bleak update. So I ended up buying the car after the dealer "reset" it and was able to get it CPO'd without the battery part and here we are now:

TIMELINE

• Jan 2026 — Bought CPO. Also hit other issues not involving red circle of death early on.
• April — No-drive state on the road, red warning ring, towed. Sat at Dealer A ~1 month; finding: no fault found.
• May — Picked up; failed again with the identical fault ~2 days later, towed a second time.
• Today: At Dealer B 30+ days, replacing the battery. Still not back.

TOTAL DAYS OUT OF SERVICE: 74 days, the car has officially been at the dealer more than I have driven the car since I bought it

THE DENIAL: Submitted a repurchase request in May. Porsche management reviewed it, declined, called the decision final, and said it falls outside their current program guidelines. I have all repair orders, tow records, and the denial email.


WHAT I'M ASKING

1. Has anyone been through a Porsche buyback (approved or denied)? What do you think tipped the decision?
2. After a "final" denial, what worked — re-escalation, BBB arbitration, a demand letter, or straight to a lawyer?
3. Magnuson-Moss / lemon-law attorneys in the Northeast, especially Connecticut, who take these on contingency. Who, and would you recommend them?
4. Same red-ring / no-drive fault on your Taycan? What was the root cause and did the fix hold?

Happy to share repair orders, fault codes, or photos if it helps you advise. Thanks — this community's experience is exactly what I'm after.

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[Tpup]

IMO you need to go read the lemon law in NY. Assuming you purchased the car from a NY dealer you should be able to follow the NY process and go to arbitration (must have had 3 unsuccessful repair attempts or out of service for more than 15 days). You just need to follow the NY law in terms of notice and documentation.

I have lemon lawed a car using arbitration and won. That was a new car and in GA. Reading an AI summary of NY law it sounds similar to GA. In my case I had all the docs and it was a slam dunk; I did not use a lawyer even though the car company used one. Frankly it was stupid easy; I think I had to formally serve the OEM notice and give them time for a “final repair attempt”. If they did not response (and they didn’t) then that final repair attempts was considered a “fail”. After that you schedule a hearing.

What your message does not cover is what are they saying? In my case all the service documentation clearly said what was to be repaired, it was not repaired, and during arbitration the arbitrator asked to go for a ride in the car it it behaving just like I claimed.

 

[fxst]

Unfortunately in my case since it is a 2020 car, lemon law in CT only covers first 2 years, or 20000 miles whatever comes first and I am way past the 2 years mark, so that's why most pure lemon law lawyers don't want to take on the case.

All the service documentation so far from Clifton Parks states is that they saw that the car was noted to be towed in with the red circle of death, so many error codes but they were unable to replicate the error. They kept the car for 30 days, reset the error codes, and essentially could not diagnose the car and insisted that the car be returned back to me.

Surprise, surprise the car broke down again 2 days later. Fairfield had been a lot more straightforward, they diagnosed the battery issue, said that the battery had to be replaced although that is still ongoing for a month or two, and I guess we'll see. My other question now is should I even take the car back from the dealership now if they say that it is repaired. Will that effect my leverage with Porsche.

Tl:dr; don't take your car to Clifton Parks

 

[pbmorrow]

On a CPO you have very little leverage. They should at least be giving you a loaner while your vehicle is in for service.

Hopefully when you pick it up you they replaced your battery with a J1.2 battery.

 

[gnr3312]

First of all I’m sorry you’re having to experience this. It sucks that you want to enjoy the car and it isn’t the best experience. Have you had other issues with the car? Red Ring of Death brings new battery modules if that’s the case and you should be able to enjoy it fine afterwards.

 

[DerekS]

It’s inexcusable to send the car back to have it immediately die. They have got to improve their EV diagnosis and repair.

 

[fxst]

First of all I’m sorry you’re having to experience this. It sucks that you want to enjoy the car and it isn’t the best experience. Have you had other issues with the car? Red Ring of Death brings new battery modules if that’s the case and you should be able to enjoy it fine afterwards.

Outside of this battery/chassis red circle of death issue there hasn't been anything else that is wrong, but this entire ordeal including all 3 experiences with 3 different dealerships has not been what I had expected when joining Porsche, so at this point I kind of want out of this "problem child" of a car. I think a lot of it is also trust. The first breakdown was on a roadtrip in the middle of nowhere in the Catskills, and I guess I no longer "trust" the car to make trips like this without breaking down which really sucks.

 

[fxst]

It’s inexcusable to send the car back to have it immediately die. They have got to improve their EV diagnosis and repair.

Yeah, I'm on the fence on whether or not to notify the GM at Clifton Parks, what had happened after they gave the car back to me after telling me that nothing was wrong. I hope people who see this thread could be aware of this dealership though

 

[DerekS]

Yeah, I'm on the fence on whether or not to notify the GM at Clifton Parks, what had happened after they gave the car back to me after telling me that nothing was wrong. I hope people who see this thread could be aware of this dealership though

It’s probably not just them, it’s an overall lack of techs and education for diagnosing and fixing EV issues.

I started with yellow ring of death, only under optimal charging speed. Took it in, they said it’s fine, updated this or that firmware. Problem persisted. Took it to another dealership with explicit steps to reproduce. They ignored them, and couldn’t reproduce.

I went back to the first dealership and had a tech ride along with me to the high speed charger and reproduced the fault on camera, and it also progressed to red ring of death.

They diagnosed it as an e-box fault. After replacing it they were going to give me the car without even testing it - I insisted they test it first, which was a good thing because the car died on the road after leaving the charger. They apparently didn’t put in battery coolant, or at minimum it had a bubble. Making things worse, they drag-towed it back to the dealership after this happened.

After all that, I was done. With them and with the car. I spent money I didn’t want to spend on a newer car I didn’t want to buy…solely because of their service incompetence.

 

[thecrayon]

I also have a 2020 Taycan 4S and went through something similar last year. Around June 2025 I started getting intermittent red-ring/no-drive warnings. In my case the car wasn’t completely disabled every time, shutting it down and letting it sit for a while would usually clear the fault and allow me to drive again.

The dealer ultimately kept the car for over three months and diagnosed failed battery modules. They replaced six high-voltage battery modules under warranty. Since getting the car back in November 2025, I haven’t had a single recurrence of the issue.

Obviously every case is different, but if they haven’t already identified a specific root cause, it may be worth asking whether they’ve ruled out battery module failures. Hopefully the battery replacement Dealer B is performing finally resolves it for you.

Sorry you’re dealing with this. Seventy-four days out of service on a CPO car is incredibly frustrating, especially when the same fault has occurred multiple times.

 

[kern417]

I also have a 2020 Taycan 4S and went through something similar last year. Around June 2025 I started getting intermittent red-ring/no-drive warnings. In my case the car wasn’t completely disabled every time, shutting it down and letting it sit for a while would usually clear the fault and allow me to drive again.

The dealer ultimately kept the car for over three months and diagnosed failed battery modules. They replaced six high-voltage battery modules under warranty. Since getting the car back in November 2025, I haven’t had a single recurrence of the issue.

did you pay out of pocket or was yours CPO as well?

didn't realize CPO Coverage could apply to a 6 year old car.

 

[thecrayon]

did you pay out of pocket or was yours CPO as well?

didn't realize CPO Coverage could apply to a 6 year old car.

Mine was covered under the original 8-year/100,000-mile high-voltage battery warranty, so I didn’t pay anything out of pocket. I also have the Porsche Vehicle Service Protection warranty, but the battery module replacement fell under the factory battery warranty.

 

[gnr3312]

did you pay out of pocket or was yours CPO as well?

didn't realize CPO Coverage could apply to a 6 year old car.

You can buy a CPO Porsche up to 10 years old, any model from 2016+.

 

[tycanmt]

I have some sympathy for the dealers here. They're not set up, and really aren't the appropriate entity, to debug complex real time software control systems. That job belongs to whoever developed said systems (in this case VAG group's EV platform developers?). One assumes/hopes that there's a couple of people in that group who have the job of analyzing the logs from vehicles displaying red circles. This is how such events get debugged -- not by "trying to reproduce the fault". After this much time has elapsed with the various red circle scenarios playing out in many vehicles, I'd expect those people to have a very good handle on what cases the faults and how to remedy them. What seems to be missing is either the management stomach to pay for the remedies, or possibly just very poor communication back to dealers and customers about the remedy plans.

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