I recently scratched one of my doors. It’s pretty minor but still visible. I sent the picture to my Porsche dealer and they sent me back a quote of $6500 which said I will pay $0 and insurance will pay the full amount.
This amount seems high and I was under the impression it wasn’t good to use...
Yea it’s a company called Agero that they use. Company also provides this service for many other brands including Toyota and Chrysler. This is far from a premium service. Terrible
Two days now of trying to get a jump on my taycan. Waited 4 hours for the first tow truck who kept putting his be there in 30mins time frame out. Today someone finally showed up after 2 hours and wasn’t able to do it. And now waiting 3 hours for the 3rd service.
Hope AAA is better as this is...
So looks like my repurchase request got denied by Porsche. Not sure what they are thinking considering my car shut off on the high way after owning it for a day. Really not happy
Wow so looks like the repurchase got denied. Still have hardly gotten any explanation except that it might have been a software issue. One of the criteria for repurchase is a critical defect within 20 days of purchase, not sure how car dying on the highway on day after purchase doesn't fit that...
Surprised I haven't heard from porsche NA regarding this. I emailed the ceo and SVP and still nothing. Not sure if they are keep silent due to legality but def not what I would have expected.
Really surprised by the amount of responses from people having had the same issue. Obviously this is much more serious than Porsche would let on. The dealership has been fine, but I would have expected a much more direct response from corporate. No apologies or any explanation from higher about...
Not sure what kind of proof you want. Road side was absolutely terrible requiring multiple calls and multiple tow companies getting involved but that’s another story. Dealership is now being helpful.
Was waiting to hear back from my dealership (still haven't and they didn't answer my call). My Porsche connect app also seems to have the privacy bug so I can't tell where the car is.
And apologies if some people don't like my choice of pseudonym. I'm not exaggerating that we could have been...
thanks for the info. So you are saying the dealership can’t just refund me? If it’s at the dealership I still haven’t heard. First time Porsche purchase for me. Any info on how to get in touch with Porsche NA?
Not sure how long the time was exactly but certainly just a couple of minutes. I wasn't able to find a place or an exit to pull over before it shut off. And no it doesn't coast or anything it just comes to a complete stop and everything shuts off. Hazard lights should at least automatically come...
At this point I don't want anything apart from my money back. This happened the day after receiving the vehicle. Whether I got a lemon or not I do not feel safe driving this car ever again.
Bought my Taycan 4s on Friday and took it on a drive on Saturday. After driving about 80 miles the car started showing "Electrical system error", we were on the highway and had nowhere to pull over. While trying to figure out where to pull over the car suddenly just went dead on the middle of...