Search results

Update: 6.30.2023 We've been having on and off issues with Apple Music, Apple Podcasts wherein we got one of the following errors: - Function not available - Error registering (with a random error code) plus a depiction of a QR code with a cancel bar across of it. - No Apple Music, Apple...

Here's my current thread on this issue. https://www.taycanforum.com/forum/threads/no-lte-or-any-data-related-services.15421/ Summary: they had to replace my OTA module. Others though seem to have "fixed" the issue via a 12v reset, and/or having the dealer reset/reprogram the module. Your...

First off sorry to hear of your LTE issue and yes the 20K service is insane for what they do. The automatic coding blah blah blah is generic speak for resetting the control units and reloading the software (sometimes newer versions). I’ve seen that term used one too many times in the past. The...

Hopefully they pinpoint the issue. OTA module was replaced on my car though it took weeks to authorize the replacement. However it is back in the shop to replace the “PCM screen”

Quick update 5.11.2023 Data services and Smartlift has been working during the limited use of the car. However the car is back in the shop as the PCM display failed; it displayed a green blank screen. They intend to replace the “screen”. Now the waiting yet again….

Prior to the connectivity going off-line, how was the performance of the data services? Was it intermittent, slow, and or non-responsive? I would suggest keeping the appointment so they can run the battery of diagnostics on it.

Quick Update: 4.30.2023 Picked up the car yesterday. Things seem to be working. Just a quick note, everything was reset. Looking over the notes, it seems they had to reprogram everything, emphasis on everything! This is in addition to replacing the OTA module. LTE related services appear fully...

Service Advisor noted that the part was 'available locally'. Your mileage may vary... greatly.

One day to get the part. Two weeks to get the advice/instruction from PCNA and/or PC.Germany.

Update 4.28.2023: - OTA control module replaced -- per the dealer it resolved the LTE outage AND the Smart Lift issue !! -- I'll provide updates after I pick up the vehicle and 'test' it out. See the related thread here...

UPDATE: 4.28.2023 !! - OTA control module replaced. Per the dealer it resolved the LTE outage issue. PLUS: It "allegedly" resolved the SmartLift sporadic missing issue. I will update after I pick up the vehicle and 'test' it out for a few days. Hooray! (maybe)

oh man!

I have now experienced what you experienced on our '21 RWD. The dealer is being instructed to replace the OTA control unit (which hopefully will resolve the issue) The car has been at the shop for over 2 weeks. See my thread here...

Update: 4.26.2023 Per Dealer: "Porsche instructed us to order the over-the-air control unit which is located in the center console. " Let's hope this resolves it.

SpeUk, glad your data services came back. I’ve encountered the same early in my car’s tenure with me which eventually was complicated by other technical issues which were resolved by replacements of multiple modules. As of this moment I am awaiting word from PCNA directly. On a side note the...

My OTA module had been replaced early on in my car's tenure as part of PCM failure. Perhaps it's time to replace again? Haha

https://www.taycanforum.com/forum/threads/smartlift-software-bug-porsche-investigating.13030/page-2#post-237042 I’m posting the related thread here. The dealer has tried and failed to resolve the ongoing smartlift issue and the new data services failure issue. We are awaiting further advice...

Update : 4.15.2023 Car is at the dealer for about a week now for an additional issue, No data services affecting anything requiring internet connectivity which includes EA charging, telematics, etc. Needless to say the smartlift has not worked since last year. We are at a loss on what to do...

What loaner vehicle did they provide you during the wait? You may want to ask your dealer for a plug in hybrid perhaps. My sympathies for your ongoing issue.

Update 4.9.2023: The dealer was able to squeeze us in to drop off for service. As it is the weekend, no actual service will be performed until Monday at the earliest. Per the SA, another customer had been experiencing similar (repeated) issues with the data services. The end 'fix' was a lemon...