Can't get data connection to work

[tigerbalm]

No matter what I do, I can't get my car's data connection to connect. I have tried:

• Engineering reboot
• Locking car and walking away (key out of range) for 20 mins, one hour and overnight

I am in an area with a strong cell signal from the network that Porsche use locally. When I open the "Integrated SIM" status screen I see no signal an no network (usually Vodafone) mentioned.

I've ping my Porsche Centre to see if they can investigate but wondering if there is anything I should try in the meantime. I'm not happy because this is impacting the Porsche Vehicle Tracking Service (PVTS+) which is a condition of my insurance.

Is this potentially a OTA module that has gone bad? This has happened previously to me, but usually it "fixed itself" overnight. Not this time though.

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[benver]

No matter what I do, I can't get my car's data connection to connect...

I had the same, no LTE in front of the house despite the cell tower close to home. So called PC and made an appointment. A few days later I took it for a short drive and the LTE was back.

I really miss having more control over the cars internal modules. Like a PCM screen on which we can see the status of those modules and reset them with a push of a (virtual) button.

Throw in another screen with the current fault codes and I would be even more happier!

 

[Arjan_]

I had the same, no LTE in front of the house despite the cell tower close to home. So called PC and made an appointment. A few days later I took it for a short drive and the LTE was back.

I really miss having more control over the cars internal modules. Like a PCM screen on which we can see the status of those modules and reset them with a push of a (virtual) button.

Throw in another screen with the current fault codes and I would be even more happier!

Same with me. Couple of days no connection( no LTE.) Tried to delete my mobile phone and to reconnect.. I could not reconnect the phone as PCM did not respond.

I was already planning to visit Porsche again as suddenly everything was back and worked again. Sometging locked and released itself a couple of days later I think.

 

[tigerbalm]

And its back. FFS.

Will be impossible to get this fixed if its not happening when I am at Porsche Centre.

 

[BeauJTaylor]

And its back. FFS.

Will be impossible to get this fixed if its not happening when I am at Porsche Centre.

Did you ever get this fixed?

 

[RallyG]

I tried everything under the sun including subscribing to the the Verizon WiFi as some have suggested. Nothing worked. I took it in and they opened a ticket and worked with Porsche NA. They apparently did some thing on the back end and it now works. What an ordeal. To finish on a positive, I am otherwise loving my MY 2022 CT.

 

[BeauJTaylor]

I tried everything under the sun including subscribing to the the Verizon WiFi as some have suggested. Nothing worked. I took it in and they opened a ticket and worked with Porsche NA. They apparently did some thing on the back end and it now works. What an ordeal. To finish on a positive, I am otherwise loving my MY 2022 CT.

I just called, they are going to change my OTA

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