Yes I get that! Sadly both my 992 Targa and no 1 Taycan have suffered issues. Despite being the same company I have found Audi reliability and service far better.
Thanks, I didn’t realise any of this!
I have never felt an alliance to any brand.
I never had strong alliances either, however quality of service does factor into my car choices. I don't need extravagant delivery experiences, swag, espresso bars at the dealer, etc. I do prefer and willing to pay reasonable premium for available, timely and efficient service, available loaner cars, honest estimates with no unnecessary upsells, cleanliness. I get that cars, like anything else, are not perfect, so they will require repair services sometimes, but the key is how the brand makes it right. I went through teething pains with Tesla - even though their cars required more service than any other car I've previously owned, their service was stellar in the early days, they bent over backwards to fix things right. Without it, I would have not bought 4 Model S'es. Side note, their service went to shit after Model 3, then Model Y, got released - they couldn't scale it. It has improved somewhat since, but never even close to the original levels. At home ranger service however continues to be an amazing feature, I wish other manufacturers would copy that - most problems tech comes and fixes your car at your home or workplace.
You seem somewhat blasé about this.
I've never got stranded by a car mid-trip either (not counting a brief unexpected interruption once after a run-in with a deer, but lucky a bit of duct tape got me going, managed to complete the remaining 1,500 miles - I cannot blame this trip interruption on the car). More often issues with my cars were either at the start of the drive, and/or did not prevent the car from continuing to drive to a safe location. To be fair, your error in the Taycan did say you could continue to drive, so you would not have been stranded. I had my Taycan not boot up the PCM once, which was very annoying, but the car still drove.You seem somewhat blasé about this.
Certainly cars aren't perfect but I expect to get where I am going every time I get in my car. So far I have always done so for the last 50 years from a range of different cars, Renault, Rover Austin early on and Mercedes, Ferrari and Toyota for the last 30 years or so.
Running around the narrow country lanes around here is the least endearing use of the Taycan, and for local driving I had already actually gone back to a Prius about half the time.
A nice long run on faster roads through Wales and Scotland the Taycan is way better, but now I'm nervous to take it on the sort of journeys I bought it and appreciate it for.
Yes but not sure if it would be quick to arrive in the countryside where I prefer to drive.
That's where Porsche drops the ball. You should be in a loaner Taycan. This is what I meant by how the brand handles failures. I'd be rather annoyed in your situation, tempted to ask them to confirm that the car can in fact be driven daily however long it takes to get an appointment - perhaps if I managed to kill the transmission, the repair would go faster (obvious mechanical damage easier to diagnose, no need to send logs to Germany for analysisYes but not sure if it would be quick to arrive in the countryside where I prefer to drive.
Having written that I haven’t needed it in the 56 years since I got a license.
We have a German friend’s son staying here at the moment to improve his English. I shall take him to the airport on Sunday, an ideal trip for the Taycan but I won’t be using it
) - it is under warranty after all.
Not sure which car company is actually British these days. If one considers ownership of IP and profit probably none!
I decided to wait for my appointment at my dealer rather than use Porsche assistance, which seems to just be the AA.
As an engineer I wholeheartedly agree with you. As an automotive customer trying to get things fixed under warranty however, I find that unfortunately nothing gets fixed unless you have a reliable repro, and nothing gets things fixed faster than having a 100% repro. This unfortunately means that sometimes it's better to just let it go and let it brake completely than hope the dealer will find the fault. When I was a teenager (so long ago), my father had a Chrysler. Sometimes when he would park it for long time (a week or longer, usually when my parents traveled to Europe) the engine would have a hard time turning over and make weird noise. So he had it towed twice when that happened, dealer found nothing and would not replace anything (by the time the dealer got it, engine ran just fine). He rarely left the car for long and it didn't happen every time. At one point I told him. "the warranty is about to expire, next time this happens, don't shut it down and tow it, just rev it up see what happens", well, what happened was a bunch of noise, smoke and a seized engine - easy-peasy, new engine from Chrysler under warranty (while that did not extend the warranty, that new V6 engine served my father well for years).
The day after the warning first showed I tried again and the warning came up after a mile or so, I tried again this week and it came up again so I am reasonably confident it will be flagged again, the car certainly doesn’t feel normal to drive.
I'd be worried they reset some ECU's, the error clears, and they send it home. I've personally experienced this kid of fixes before
Then again, you have plenty of warranty left, so if it happens again....
I’d rather have an adequately engineered product and not need a warranty.I'd be worried they reset some ECU's, the error clears, and they send it home. I've personally experienced this kid of fixes before
