A Christmas Miracle . . .

HelfFL

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Stopped by an Electrify America station that was recently upgraded with 150kW chargers and was able to charge on first try - no stoppages, no false starts, no calls to EA customer service. Was able to do quick charge from 70% SOC to 94% SOC in just 19 min.

Porsche Taycan A Christmas Miracle . . . IMG_3388
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4STOY

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I wish I could say the same. I charged my 4S twice on Christmas at EA. The morning charge took 30 minutes to initiate after trying two 350kw chargers and four charging ports before I could get one to work. Upon my return trip in the afternoon I stopped at the same charger and was only able to charge after contacting customer service. I waited for a charger reboot - No Joy! Moved to a second charger - No Joy! Finally, customer service initiated a remote start charging session and I was able to charge - 45 minutes after arriving. The customer service rep was very pleasant and managed to get me on my way but the overall experience was frustrating to say the least.

I have used EA charge stations 5 times since purchasing my Taycan and only two of those worked as planned. Two stops required calls to customer service.

I guess I just need more training.
 
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Nickj

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Any comment as in the UK, but cool photo !
 

louv

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No, just some patience. Lots of EV models coming to market the next couple of years and they all rely on this network...
<grabs popcorn>
 

tez1

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Stopped by an Electrify America station that was recently upgraded with 150kW chargers and was able to charge on first try - no stoppages, no false starts, no calls to EA customer service. Was able to do quick charge from 70% SOC to 94% SOC in just 19 min.

IMG_3388.jpg
With the Star of the North above you for guidance home.
 
 




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