Valkyrie
New Member
- First Name
- Jay
- Joined
- Jan 28, 2024
- Threads
- 1
- Messages
- 2
- Reaction score
- 0
- Location
- USA
- Vehicles
- 2022 Porsche Taycan 4S PB+
- Thread starter
- #1
I purchased a CPO Taycan 4S which had everything I was looking for in terms of specs and price.. except I didn’t care for the stock wheels (19” Taycan Aero). I purchased the 20” Taycan Turbo Aero wheels/tires package and the dealership installed these. However, I was hoping that my image (avatar) of the vehicle within the My Porsche app could be updated to reflect the new wheels. I know it sounds trivial, but every time I open the app, I’m reminded that I have a different set of wheels on the vehicle! Does anyone have a process or know of how to get this image updated? I reached out to the customer service team for the app, and their response was less than helpful: “You can apply the new image of the vehicle in the My Porsche Portal which will reflect the twenty-inch Taycan Turbo Aero wheels and tires. This is certainly not trivial or a small detail at all!” I’ve tried to update images in the website version of the My Porsche portal, but it doesn’t reflect anything within the app.. Thoughts/Advice? Thanks!
*screenshot of the app is what is showing; picture of just the vehicle is what it should be..
*screenshot of the app is what is showing; picture of just the vehicle is what it should be..