Charging Issue

[ukleinschmidt]

Honestly, from all I've seen on the charging UX it really looks like it was left up to the engineers implementing the back end to just implement a UI, hence the UI seems to match the under the hood implementation. In other words, user experience was never designed at all. If same engineers were to design a UI for saving a file, rather than one "Save" button they would have 3 buttons "Open", "Write", "Close", and each button would open a dialog box with options matching the API parameters, such as "overwrite", "append", "block size", etc.

Sadly, this happens a lot in engineering organizations. I have in past been responsible for convincing managements that we needed a UX team in addition to an engineering team.

For some unknown reason I have more faith in the Porsche organization. They should have asked Tesla or just looked at the Tesla app. I use it for my house to monitor Solar production and Powerwall charging. Super easy to understand. Anyway, this forum is probably not read by Porsche. I am glad I figured it out by now.

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[whitex]

For some unknown reason I have more faith in the Porsche organization. They should have asked Tesla or just looked at the Tesla app. I use it for my house to monitor Solar production and Powerwall charging. Super easy to understand. Anyway, this forum is probably not read by Porsche. I am glad I figured it out by now.

So you have faith that Porsche in fact had a UX/UI team come up with this design on purpose, and that they thought it would be a great user interface?

UI is a lot like a joke - if you have to explain it, it's not a good one.

 

[ukleinschmidt]

So you have faith that Porsche in fact had a UX/UI team come up with this design on purpose, and that they thought it would be a great user interface?

UI is a lot like a joke - if you have to explain it, it's not a good one.

The real problem is it doesn’t matter what we think, Porsche needs to change it and how do we get to them?

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